Best company I've ever worked for - Software Engineer Thumbtack Employee Review

5.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Thumbtack is amazing. The culture is extremely open and trusting. Everyone has a manager, but they are very non-interfering. Thumbtack hires extremely intelligent individuals who are capable of getting whatever tasks assigned to them done. Therefore, managers aren't micro-managing and are really there to ensure your development as a person. Everything that goes on is super transparent. Every meeting that occurs has meeting minutes that are emailed out to the entire company. Any email list or slack channel is open for anyone to join. We work in an open-floor plan, meaning that I sit two desks over from the CEO. Everyone from the CEO, to the VP of engineering, to the person you sit next to is very approachable and extremely willing to hear your thoughts about anything. I love all of my coworkers. I would seriously be very happy to hang out with every single one of them outside of work. They are all super friendly, super smart, and super humble. They all want you to succeed on anything you are working on because we are all one team, with one mission, trying to make service professional interactions better. They are all very willing to give up their time to make sure your projects succeed. Lastly, but not least importantly, the Thumbtack product is amazing. There was a survey done of our service professionals, asking where they would be without Thumbtack. One of the most common responses we received was "hungry." These professionals literally would not be able to find customers without Thumbtack and would not be able to afford food. I love waking up everyday and coming to work because I know I am making people's lives drastically easier and better.

Cons

The only negative I can think of is that we're now getting to a size where I don't know everyone's name. That's normal at most companies, but starting off knowing everyone and suddenly not being able to anymore is a little sad for me.

Explore other reviews about Thumbtack

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, teamwork and collaboration, encourages creativity. Everyone shares same mission: support small businesses and get pros more jobs

Cons

More alignment across teams and updates regarding product, brand strategy, clearer OKRs. I literally have to dig deep for any cons I seriously love this job and culture.

5.0
Dec 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Thumbtack is a really great company with a very strong culture and an obsessive focus on improving itself. Everyone from the engineers to the recruiters to the operations teams are approachable, curious, humble, dedicated to learning, and fun to talk with. The product makes a difference in people's lives and the opportunity is huge, which makes the environment exciting and the work satisfying. Decisions from hires to product changes to ad buys are made in a very thoughtful, rigorous manner, but bad decisions are owned up to and abandoned quickly. Very little ego or politics within the company, as everyone seems committed to making the best decisions to help the team, and working hard to make that decision making process as analytically rigorous and free from bias as possible. As a start up there are many opportunities for team members to contribute and expand their horizons and leadership offers support for people to figure out and implement new things. I love coming to work here.

Cons

The relentlessly thoughtful decision making process means that the company can move more slowly than it perhaps should at times. Engineer hiring has proven to be a major bottleneck due to absurdly high standards for new hires. As a result, teams that could get by with less than world-class engineers are left without any engineering resources at all. Also as a result the product has simple, glaring flaws that go left unaddressed, and there are clearly areas of the company set up years ago that have been given no thought in a while as attention is focused elsewhere. Huge opportunity for new hires to fix these things and help this company realize its potential.

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