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      Good training and benefits, but no work-life balance - Property Claims Adjuster USAA Employee Review

      3.0
      Jun 1, 2026
      Property claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good paid training Good benefits

      Cons

      In claims, overtime is required to just stay on top of your work load. They are understaffed for years and the burden falls on you to take care of your coworker's claims and you have to do your claims on your time off. I found I had no work life balance, it was all work.

      Explore other reviews about USAA

      5.0
      Feb 16, 2026
      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture with a value driven culture. Was given autonomy to drive processes and steer the implemenation journey's for the teams I was responsible for

      Cons

      Given it is a large organization, there was some challenges in getting time with some teams with whom we my main teams had dependencies.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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