Great bank, mixed feelings about them as an employer - Software/Systems Engineer I USAA Employee Review

3.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a wide variety of possibilities with such a large company. One-on-one meetings with management is a good practice

Cons

Entrenched bureaucracy; highly resistance to change, improvements or efficiency. The experience varies greatly depending on what department or manager you are under. Some are highly supportive of their employees, others not so much. There is a long list of ways you can get fired for simple mistakes

Explore other reviews about USAA

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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