USAA - noble mission with fantastic senior leadership. - Executive Director USAA Employee Review

5.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Fantastic mission - the customers (members) we support are in the Armed Services. Senior leadership is strong and they share strategic information freely. They want all employees to be part of the solution. Team approach and employees are exceptionally nice. 401K package is very lucrative. Compensation is very competitive. Annual Christmas bonus = 2 weeks pay, if organization is doing well financially. They have never missed one distribution. 10% bonus for all employees if company objectives are met. Can exceed if company exceeds goal.

Cons

Large organization - sometimes it takes too long to effect change.

Explore other reviews about USAA

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- networking opportunities with leaders - intern events + culture - high RO rate

Cons

- technology moves slow - Plano location feels less important than San Antonio

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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