17 yr employee review - Risk Analyst USAA Employee Review

2.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

They are a relationship company, if you’re good at networking it will get you far. USAA benefits package is one of the best, in comparison to other similar firms. Pay is about average and usually pay more for talent that comes from larger institutions. Has education assistance, 401k contribution matching.

Cons

To get in or move around is difficult because it’s about who you know. Very political and challenging to get efforts to come to life because of the red tape. They are a relationship company, which impacts decisions and creates unnecessary roadblocks if someone’s feelings get hurt. Lately, leadership doesn’t seem to keep the employees in mind. Cutting back benefits: PTO changes, education assistance qualifications more strict. Layoffs have been occurring. Leadership style and management has changed over time with more people bringing in their “friends”, the culture has been impacted. Executive Leadership isn’t transparent when messaging is disseminated to employees.

Explore other reviews about USAA

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with a value driven culture. Was given autonomy to drive processes and steer the implemenation journey's for the teams I was responsible for

Cons

Given it is a large organization, there was some challenges in getting time with some teams with whom we my main teams had dependencies.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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