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University Federal Credit Union

Engaged Employer

Saddened by UFCU's Abandonment of Values - Senior Manager University Federal Credit Union Employee Review

1.0
Aug 28, 2015
Recommend
CEO approval
Business Outlook

Pros

UFCU is the largest financial institution in Austin, TX. It is also closely affiliated with the University of Texas and has a contract for many of the ATMs on campus.

Cons

A couple of years ago, the CEO stepped down and handed the reigns of power to the CFO, Yung Truan, he had been grooming for a decade or more to take over. This new CEO is smart and very cunning when it comes to making more money and cutting labor costs and other expenses that don't improve the numbers. The only grievance I have is how the "soul of UFCU" was gutted as soon as the new CEO took over. Although the core values were still posted everywhere, there was this feeling that only the hollow shell of it still existed as a propaganda ploy rather than the true spirit that it once was with Tony Budet at the helm. It would be in poor taste to get to specific with all the examples, but please understand what you are walking into if you decide to work at UFCU. I personally had several occasions as a senior leader within the organization to witness Yung Tran's lack of integrity and dishonest dealings. Folks, UFCU is literally rotten to the core.

Explore other reviews about University Federal Credit Union

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Leadership, Clear Company Vision, Common Goal within organization. Good incentive, Great Benefits. Well respected organization in the area. GREAT communication from CEO!

Cons

Some processes needed to be upgraded, or just focused on. Busy teller branches often carried the load, and were not compensated for that. You could transfer to a slow branch and get the same pay for less work.

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit union movement is genuinely concerned with helping consumers; their heart is in the right place...however...

Cons

Senior management is clueless as to what motivates employees. It's a "let them eat cake" mentality. Completely inept "Chief" Marketing Officer has an extraordinarily large inferiority complex that masks itself as machismo; the Chief HR Officer is only interested in building her internal empire--no leadership skills whatsoever. Both have lost significant employees over the last year due to their lack of ability to lead. CEO is genuinely a nice person, but he refuses to listen to anyone--only his ideas are the good ones. They're WAY behind on product innovation and only really seem to be interested in naming stadiums and not making a difference in the communities they serve.

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