Hypocritical company values at Xero - Education Specialist Xero Employee Review

1.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Good salary, smart coworkers, great location

Cons

Lot's of cheerleading about how important Xero's employees are to the company, but unfortunately actions speak louder than words. Management can't seem to decide on a vision to execute. There are constant restructures and layoffs- not due to lack of performance, but as a result of indecision by management. Makes for a hostile and unstable work environment.

avatar
Xero Response
8y
Thank you so much for your feedback. At Xero Americas, we are continually sensing market conditions and making the necessary pivots to better serve more partners and customers. Like a sailboat adjusting its course based on wind conditions, weather, and the currents, our strategy and structures will continue to evolve. For us this requires agility and resilience - and we try to approach each change with clarity, compassion, and a sense of adventure. -Julie (Director of People Operations)

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The team is super smart and everyone knows their stuff well. If you see an opportunity, you can take it and do it. Flat structure, less authority means you can experiment and do as much as you want.

Cons

There's not much of an onboarding, so you have to figure things out. It can feel very sink or swim. Also, you have to work across many different time zones as well, because the team is global. Also, people have very short fuses if you don't pick things up quickly or not as smart as them.

1
See reviews by: Helpful|Rating|Date|All