FOX Rehabilitation reviews

4.1

86% would recommend to a friend

(771 total reviews)
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Dr. Anthony Buccafurni, PT, DPT

91% approve of CEO

76% positive business outlook

FOX Rehabilitation has an employee rating of 4.1 out of 5 stars, based on 771 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FOX Rehabilitation employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

771 reviews
2.0
Feb 11, 2016

To many cons to consider

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing worth mentioning except for flexibility and making sure their employees are updated to the various changes happening in medicare. They allow you to do your job without being micromanaged.

Cons

1. No cancellation policy. If a patient cancelled in the last minute, it's up to you to make it up even though patient just suddenly canceled even if he/she is not sick. 2. Fox penalizes you for not meeting your quota. Yes, you still get paid full but you have to either take it off from your PTO (which is 15 days for everything, PTO, vacation, sick call, snow days) or your last pay check for the year. 3. No raise for the last 5 years although they keep saying the company is doing great. 4. Team meetings that are done early in the morning because they are not paid. No wonder employees are late during meetings because nobody takes it seriously. 5. Over the top promoting being an advocate for patients, to take care of them but the company does not even take care of their own - no wonder employee turnover is high. 6. Morale in my group is zero, fake smiles during team meetings. 7. If caseloads are down, they want you to do screenings, use your own time, but not get paid.

1.0
Mar 20, 2019

Fudge Fox

Recommend
CEO approval
Business Outlook

Pros

0. Except their marketing team is amazing so you think the job is amazing. You are mistaken in thinking this. The mission and concept is also good just poorly executed.

Cons

WHATEVER YOU DO WITH YOUR LIFE DO NOT WORK HERE. DO NOT WORK HERE. Not sure exactly where to start. I was driving an hour or so between people and facilities so roughly 3 hours a day in the car. All uncompensated for your gas, time, and no unit reimbursement (or your productivity). This equated to working 10-12 hrs day frequently to equate to the 130 units. Yes they will say this is reasonable because its about "6.5" patients a day, but that doesn't count for driving time, going between patients, talking to other members of the healthcare team, documentation (if I have to hear point of service one more time I will punch someone, will touch upon later), or cancelations (aka someone not feeling well, out of your control yet you are the one to suffer. Bc if someone cancels that makes you low on your units unless you find someone else to treat. OR work on a weekend (which yes I did many times despite working 13 hours monday/tuesday to try to prevent). Hard to predict if your last patient on a Friday is not up for PT today due to pain, illness, hospitalization, etc. Now if you are below your quota it is on you. You must use any additional units you've earned in your bank but if you are like most people you dont have much in your bank which then means you have to go negative. Believe it or not.. if you are negative at the end of the year you literally owe the company money. Let that sink in.. YOU HAVE TO PAY THEM HOWEVER MUCH YOU GET PAID PER UNIT. I got 12.5 per unit so say I have a few hospitalizations around Christmas and go below 10 units (so 2-3 PT sessions) I now owe FOX 125 dollars. WTF. Can you see how this could be stressful and cause you to overwork like crazy to prevent this. What a great business model to create stressful, overworked, productive employees. Also you are required to schedule all of your patients which they sell off as "autonomy" and "flexibility" but it really just means spending not paid time scheduling people on your weekends and using your personal phone to call patients POA for permission to treat them and reschedule them . Dont schedule lunch bc you won't have time to eat it. I lost over 12 pounds (is that a positive for a thin human looking sick all of the time now) from not eating or drinking during the day due to not having time to eat or pee. Now this is for new grads. They make you pay back 5,000 dollars if you do not stay a year and a half. They will work you and give you a mentor who could be very good but is unlikely actually there and if you're a PT/OT/speech therapist the importance of hands on is crucial. And you wont get it very frequently here. Or they are busy bc this job has the worst work/life balance ever. Patients are fine though at times can be difficult because you have no time to think of treatment ideas and activities for them. You also are not paid for mandatory meetings (time or money) that may be incredibly far away from you. I was not ever stressed from school or life, but wow they proved me wrong. Overall Fox is a horrible work environment. You will work late hours, you end up working on weekends, incredibly stressful, terrible work/life balance, you could owe them money back at the end of the year, if you're a new grad 5,000 if you figure out you'd rather do anything to get out before a year and a half (still best decision of my life). You can definitely get a much better job. Dont think you can't. THANKS

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FOX Rehabilitation Response
5y
So sorry that your experience with FOX was much less than ideal. Many of the difficulties you mentioned appeared to be due to not many patients being available in your treatment territory. FOX does our best to keep clinicians within as confined of a treatment area as possible. We have account managers that actively engage with primary care physicians in the area in an effort to be the therapy provider for their patients. Having said that, there are certainly times when a therpaists treatment area is larger than we like. It is strongly recommended that our clinicians have strong communication with regional directors to set clear understanding of what territories the clinician is expected to cover. This conversation occurs during the interview process. FOX clinicians do have a set number of units they are expected to bill each week. If clinicians are having difficulty reaching that number of units it should be discussed with the Regional Director. Options such as decreasing weekly unit expectations can take place to avoid overburdening the clinician. But, we also go over strategies to minimize cancels and improve clinical outcomes. Our Regional Quality Assurance Liaison specializes in this area.
1.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling of patients, however,no you are expected to work a lot of overtime without pay. I worked with some good therapists, but we all had similar experiences of bullying from management.

Cons

This was the worst company I have ever worked for. I notice that my review keeps disappearing, I will continue to rewrite it, as I believe this company is awful and therapists deserve to know that it is best to steer clear of wasting time with this place. There is a lot of bullying to participate in working on your own time for free including traveling to meetings in which you are not paid. This is unlawful, according to the EEOC and Department of Labor, all mandatory a to it's required by an employer are to be compensated. You are also not reimbursed for gas mileage and the hourly rate is far below competitors. Again, you are only compensated by unit, and all other activities are on your own time donated to the company for free, and expected. Unethical practices are encouraged to maintain your caseload including seeing people regardless of whether or not they decline services or are appropriate for care , which is against the AOTA code of ethics, as patients have a right to refuse care. Billing Medicare for inappropriate patients is akin to fraud, and I was very uncomfortable putting my license on the line to make Mr Fox more money. Terrible sick/inclement weather policies had people driving through ice in unsafe conditions and being forced to work overtime instead of taking PTO when sick. They are really awful. Too bad they are having honest negative reviews deleted, but rest assured there are many people who will give you the truth to save someone else the trouble of dealing with an unprofessional atmosphere.

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FOX Rehabilitation Response
9y
Hello there, We want to approach this matter first: We are 100 percent, absolutely compliant with EEOC, the Department of Labor and AOTA’s Code of Ethics. Our number one priority is our people. We believe that happy well-trained clinicians make good healthcare. We believe in our people – allowing them the autonomy to facilitate and provide clinically excellent care to our community with compassion and respect. This could not be done in the workplace you’ve described. As you allude to, we give our clinicians the autonomy to manage their schedule and treat their clients as they see fit, backed by clinical evidence and sound documentation. We have zero tolerance for anything that impedes that. We do want to hear the full details of the story. If you have a moment please call our HR team at 877-407-3422. We thank you for the time you’ve spent with FOX and wish you the best heading forward. Truly, Liam McKenna and the FOX Rehabilitation team P.S.- Glassdoor does not allow companies to delete reviews – even if they are inaccurate or defamatory. We just can’t do it. Additionally, they will not post reviews that do not meet their regulations. If your review was taken down, it was done by Glassdoor not FOX.
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Glassdoor has 805 FOX Rehabilitation reviews submitted anonymously by FOX Rehabilitation employees. Read employee reviews and ratings on Glassdoor to decide if FOX Rehabilitation is right for you.