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Fetch Pet Insurance

Engaged Employer

Fetch Pet Insurance Customer Service Representative CSR reviews

4.9

97% would recommend to a friend

(2 total reviews)
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Paul Guyardo

97% approve of CEO

97% positive business outlook

Reviews by job title

2 reviews
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a really positive experience working here in customer service. The training was thorough, management is approachable, and the team genuinely helps each other out. Like any customer-facing role, some days can be busy or stressful, but I’ve always felt supported. The company seems to care about both employees and customers, and leadership communicates updates clearly. I also appreciate the flexibility to work from home and the opportunities to learn new skills over time.

Cons

Sometimes hard to deal with emotional calls from pet parents dealing with their sick pets :(

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