Does FirstKey Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstKey Homes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FirstKey Homes. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FirstKey Homes?

69% of FirstKey Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstKey Homes 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstKey Homes?

Construction Superintendent (12) , Manager (11) , Property Administrator (10) , Maintenance Technician (9) , Property Manager (7) , Resident Services Coordinator (7) , Analyst (5) , Field Inspector (5) , Leasing Agent (5) , Accountant (4) , Finance (3) , Recurring Services Coordinator (3) , Superintendent (3) , Accounts Payable Specialist (2) , Anonymous (2)

What are the pros of working at FirstKey Homes according to real employee reviews?

"Great benefits and PTO." ((in 30 reviews)); "Pay was good" ((in 24 reviews)); "Although the company is fairly new they try their best to make sure that we have a great culture." ((in 22 reviews)); "New Company with a great opportunity to be creative and do something good in real estate." ((in 7 reviews)); "The team is amazing and walks you through every step." ((in 7 reviews))

What are the cons of working at FirstKey Homes according to real employee reviews?

"No work life balance for managers." ((in 10 reviews)); "Unorganized, poor management." ((in 10 reviews)); "Managers don’t know what they are doing." ((in 8 reviews)); "The new leadership is horrible." ((in 6 reviews)); "Mass layoffs in the 3rd and 4th quarters every year." ((in 5 reviews))

What are employees saying about FirstKey Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstKey Homes layoffs and their outlook for job security at FirstKey Homes in 2026.

What FirstKey Homes locations have received the highest employee ratings?

San Antonio , Charlotte , Atlanta

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FirstKey Homes

FirstKey Homes reviews

3.6

69% would recommend to a friend

(63 total reviews)

Mark Smith

62% approve of CEO

61% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.7

Culture & values

3.5

Senior management

3.5

Career opportunities

3.4

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Dec 23, 2025

Decent pay

Construction superintendent

Recommend

CEO approval

Business Outlook

Pros

Base pay was good, benefits were great

Cons

They had not enacted any bonuses before I left and was expected to work 15-17 hour days for the pay. Upper management said the role was “exempt”. Some other things going on related to lay offs and FMLA that weren’t ok.

1.0

Sep 3, 2025

Sinking ship

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Nepotism, free meaningless certifications, easy

Cons

You're asked to get 5 star reviews mostly so the managers cab save their bonuses

FirstKey Homes Response

8mo

Hi. Thank you for taking the time to share your perspective. We believe in accountability and integrity, which means acknowledging when employees feel their experience does not reflect the standards we strive for. Feedback like yours is important to help us reflect and identify areas where we may need to improve. The concerns you’ve raised about recognition, growth opportunities, and management practices are taken seriously. Please reach out to hrhelp@firstkeyhomes.com if you would like to discuss your experience further.

2.0

Jun 20, 2025

Terrible toxic environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay Most local coworkers are wonderful

Cons

Negative, stressful environment Leadership is not supportive No flexibility with office days/hours

FirstKey Homes Response

11mo

Thank you for sharing your experience. We’re glad to hear you’ve had positive connections with your local team and recognize the importance of feeling valued and supported. Your feedback on culture and leadership is heard, and we’ll make sure it is shared as it does not reflect the environment we strive to create. Please reach out to hrhelp@firstkeyhomes.com if you would like to discuss your experience further.

Viewing 1 - 3 of 63 Reviews

Jobs at FirstKey Homes

Cyber Security Admin

United States

View job

Financial Shared Services Analyst

Property Administrator