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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Experience Advisor (Remote) reviews

4.2

100% would recommend to a friend

(3 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

3 reviews
5.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Engaging, fun place to work. I felt supported and pushed to progress

Cons

Progression to leadership usually requires interim progression first

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re thrilled to hear that you found our workplace engaging and fun, and that you felt supported and motivated to progress. We understand that progression to leadership roles often involves several steps of interim progression. This approach helps ensure that individuals gain the necessary experience and skills before moving into more advanced leadership positions. y offering interim progression opportunities, we aim to prepare employees for leadership roles and ensure they are well-equipped to succeed in these positions
3.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- The opportunity to work from home

Cons

- Pay is the national minimum wage.

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Firstsource Solutions Response
2y
Thank you for your feedback. We are happy to hear you enjoyed the flexibility to work from home and hope this was beneficial. We do offer a competitive pay scheme with bonuses on top of the base pay rate. Please speak to your team leader or HR rep to find out more.
3.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Management Office WFH Competitions Bonuses yes

Cons

Salary should be increased at least 20%

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Firstsource Solutions Response
3y
Thank you for your review. We are happy to hear you enjoyed the flexibility of working from home, as well as our competitive bonuses, and enjoyed working with our excellent management team. Firstsource reviews salaries on an annual basis, and offers a number of pay models. Please contact your HR partner if you would like to find out more detail about the salary review process. On top of this, we provide a generous compensation and benefits package, including a company pension, and health cash back plan, as well as a multitude of additional perks and discounts.

Glassdoor has 4,287 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.