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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(260 total reviews)
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Ritesh Idnani

90% approve of CEO

83% positive business outlook

Reviews by job title

260 reviews

Reviews about "Management"

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2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

chill account and relatively not a hard core CSR

Cons

Management is sometimes an issue especially in terms of having favorites

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Firstsource Solutions Response
3w
Thank you for sharing your feedback and experience. We’re glad to hear that you found the account environment relatively comfortable and manageable. We encourage you to connect with the HR team for a one-on-one discussion so that your concerns can be understood and addressed appropriately.
2.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

nice people, confused chaos regarding direction of the organization.

Cons

very little support from management to support employee development

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Firstsource Solutions Response
3w
Thank you for sharing your honest feedback and experience. We’re glad to hear that you value the people and workplace relationships within the organization. At the same time, we appreciate your candid feedback regarding organizational direction and support for employee development. Feedback like this provides important insights into areas where continued focus on employee growth, guidance, and development support can further enhance the overall workplace experience.
4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work! Although the work is very fast-paced especially in recruitment, the company offers fast growth. My recruitment manager is very supportive, does not micromanage and taught me a lot about the internal processes.

Cons

My first experience with the team was not good - the turnover of the previous lead was not enough time to learn all the internal structures of the hiring process. I had to calibrate a lot of the systems and hiring structure and learn the role in a few weeks. The recruitment team has not grown even if the volume of hires are doubled for the past quarter. Hopefully as our client base grows, the team number also grows to lessen stress and load.

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Firstsource Solutions Response
3w
Thank you for sharing such a detailed and thoughtful review of your experience. We’re pleased to hear that you consider the organization a great place to work and appreciate the fast growth opportunities within the recruitment function. It’s also wonderful to know that your recruitment manager has been supportive, empowering, and instrumental in helping you understand internal processes and develop professionally. Supporting employee well-being while balancing business growth and hiring demands remains important for long-term team success and retention.
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