Gallup reviews

3.8

68% would recommend to a friend

(1,087 total reviews)
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Jon Clifton

71% approve of CEO

64% positive business outlook

Gallup has an employee rating of 3.8 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallup employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Gallup demonstrates strong forward-thinking leadership and a continued investment in the growth and development of all team members. Employees are encouraged to share their perspectives, and their voices are genuinely heard. The shared ownership model is a significant benefit and reinforces a strong sense of accountability and pride in the organization’s success. Work–life integration is truly five-star. While I personally have a longer commute, I genuinely value being in person and appreciate the collaborative energy that comes from working alongside such a talented team.

Cons

I only wish my commute wasn't so far. :-)

1.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

There is only one I can think of: A globally known and (somehow) respected brand. You tell people where you work at and everyone has heard on it.

Cons

Wow…..where to begin. Let’s break this down by categories maybe: MANAGEMENT: This is entirely composed of The Family and their personal friends. How this company has stayed in business this long with their current leadership is beyond me. I assume it’s because the insanity of their high prices is only surpassed by their low wages. Well, unless your part of The Family. I have never seen nepotism so securely built into the foundation of a company as it is here. In my time at this place, there were several managers whom I still have NO IDEA what they actually did/do for a job. PEOPLE: Gallup does not hire people based on intelligence, qualifications, education, transferable skills, or experience. Therefore, Gallup does not have employees that are intelligent, qualified, educated, skillful, or experienced. Gallup claims they hire based on “talent”. Now the company will give you some cute description on what “talent” is, but it’s really nothing more than a magical pixie dust unicorn “science” they arbitrarily apply to various people. When you are hired, you are not told what “talent” you have. You can never ask about your “talent”, and will never be told about your “talent”. From day one, you are supposed to follow the piper like lemmings without ever knowing if you can/will be promoted, or if you even have the “talent” for a different job. Surprisingly enough, every member of The Family (or their close personal friends) has the “talent” to instantly be hired or promoted into senior management positions that pay multiples of what anyone else makes. COMPENSATION: Some, if not THE, lowest you will find in the market. The constant frustration with your horrific pay is also coupled with some of the worst insurance and benefits I have ever seen. A complete joke. Also, you do not get vacation here. Yes, you read that right. You are given ZERO vacation days no matter how long you work here. They will tell you it is based on your billable hours or some other nonsense, but that is a flat out lie. CULTURE: Without question, the most toxic I have ever been exposed to. Throwing people under the bus, back stabbing, Monday morning quarterbacking, and petty junior high school behavior is the only way to secure your future here. Again, this is what happens when your hiring model is so messed up (see above). Their turnover is through the roof (except for management) and they could not care less. People are fired arbitrarily every week with no reason provided to the worker or current employees. People have actually won quality or performance awards and were subsequently fired within the next few months with no explanation at all. THE WORK: Gallup is convinced they are a “consulting firm”. They are not. They are a simple SURVEY RESEARCH firm! They could just as well call themselves “pilots” because they do about as much “consulting” as they do flying planes. Never once did I ever figure out what type of “consulting” they do. Furthermore, if you are hired as a “Client Development Consultant”, it is nothing more than a sales position. Again, no “consulting” whatsoever. You will have a sales goal, some phone numbers, and you start cold calling…..period.

1.0
Apr 18, 2015
Recommend
CEO approval
Business Outlook

Pros

As a newly graduated MBA hire I: 1). Presented in front of CEOs and leadership of Fortune 500 organizations. 2). Thought strategically about the direction of my clients (although that clearly was not something they hired me for or rewarded). 3). Took on leadership roles within my teams and with my clients. And that's about it for the good stuff.

Cons

Oh, where to start... I was working for Gallup on the East Coast. There were some awesome co-workers and then some that were honest to goodness "head scratchers." Most of the consultants who succeeded were socially awkward in some way. There was one guy, I'll call him "Goober" who would look at me like I was from Mars when I would greet him with a "Good morning! How's your day?" Looking back, I believe that my manager, or "Go-To", was either really really happy or really really sad. Day-to-day I never knew if he was going to be happy, sad, sarcastic, or something else. Honestly, not meeting with him was better than any face time. All of us would try to keep our heads low and avoid the person if at all possible. From what I heard, after I moved on, Gallup put him through a managerial training course - I hope it helped. The company culture is not direct and recognition was a complete joke. Gallup administers its Q-12 survey internally, but Go-To's don't do anything with the data to actually increase engagement. This is a Gallup's focus on strengths and talent means that there is no mobility within the organization. If you have the talent to be a Client Development Consultant then you will be hired as a Client Development Consultant, live as a Client Development Consultant, and die as a Client Development Consultant. Please be aware that if you decide to go with a job at Gallup there will be: 1). No career progression (unless they've determined you have the "talent" from the tests you take when you apply that, by the way, you will never see the results to and therefore will never know if you have any other talent for other jobs). Also, unless you are related to the Clifton family then forget about actually moving up 2). No pay increase 3). No reward for new ideas or innovation 4). No development As for benefits, they are horrible. Gallup is based out of Nebraska and utilizes Blue Cross and Blue Shield of Nebraska. This is all well and good, if you live in Nebraska, but if you live anywhere else forget about visiting your PCP who is out of network. Also, Gallup created an independent Credit Union which is "separate" but where all is your HSA money goes to. There is no earned or accrued vacation time. In fact, this was a running joke. If someone planned a vacation or time off 9 times out of 10 they would come back and turn in their notice - because there was no accrued vacation time the only way one could get their pay-out was to take vacation and then come back and turn in their notice. Also, once people (including myself) gave a two week notice we were told to turn in our computer and leave the premises that day. (Really grown up way to foster engagement and practice what you preach, Gallup). After my conversation with my manager on my first day I knew I had made a mistake. I'm convinced that in an alternate universe somewhere he is a used car salesman in Ocean City, Maryland. I spent nearly two years after that just trying to get through. I had other great options when I graduated my MBA program and regret my decision to step into Gallup. Alumni from my MBA program told me what it was like and gave me a heads up, but I ignored them and I regret that. If you want to go into consulting please, please, please aim for a Deloitte, Booze Allen, Accenture, KPMG or other firm. If you have any real talent you will only stagnate at Gallup.

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