Is H&R Block a good company to work for as a Assistant Team Leader?

Assistant Team Leader professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Assistant Team Leader Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Assistant Team Leader interview questions at H&R Block .

Does H&R Block pay Assistant Team Leader employees well?

Assistant Team Leader professionals rate their compensation and benefits at H&R Block with 1.3 out of 5 stars based on 18 anonymously submitted employee reviews. This is 79.1% worse than the company average rating for salary and benefits. Find out more about Assistant Team Leader salaries and benefits at H&R Block .

How happy are Assistant Team Leader professionals working at H&R Block?

60% of Assistant Team Leader employees at H&R Block would recommend their employer to a friend. This rating has increased by 118% in the past 12 months. Assistant Team Leader professionals have also rated H&R Block with a 3.6 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (676) , Tax Professional (441) , Tax Preparer (374) , Receptionist (274) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (200) , Front Desk Receptionist (200) , Associate Team Leader (166) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Office Manager (122) , Tax Consultant (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 454 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 451 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 415 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 207 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 848 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits besides PTO and lack of full" ((in 254 reviews)); "Low salary and the grow expectations are limited." ((in 129 reviews)); "upper management does not care" ((in 81 reviews))

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H&R Block

H&R Block Assistant Team Leader reviews

3.5

60% would recommend to a friend

(18 total reviews)

Curtis Campbell

Not enough data to show CEO approval

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.6

Work/Life balance

3.4

Senior management

2.6

Career opportunities

1.3

Compensation and benefits

Assistant Team Leader employees have rated H&R Block with 3.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Assistant Team Leader professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Assistant Team Leader professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

18 reviews

3.0

Mar 9, 2026

Best of luck

Assistant team leader

Recommend

CEO approval

Business Outlook

Pros

Job is entirely reliant on your coworkers. You need good tax pros who are established (or actively establishing their book) and can do their own problem solving and front desk who can manage the bare minimum (phone, computer, greeting) otherwise.. Good luck

Cons

Management was iffy but I can only speak for my MTL and District Manager being poor. Make sure you have competent leadership overhead or you’re just gonna have to free ball

H&R Block Response

3mo

Thank you for sharing your experience with us. We appreciate your feedback regarding local leadership and support. We’ll share these insights with the appropriate teams as we continue working to strengthen the experience for our associates

4.0

Feb 26, 2026

I enjoy working here

Assistant team leader

Recommend

CEO approval

Business Outlook

Pros

I like my office co-workers and pod. Clients are mostly nice with a few bad apples but we've had a few customers come in and give us food which is very kind. We do our best to server everyone and close holds while starting every return.

Cons

I don't love how upset people get with calling campaigns I get yelled at or hung up in daily and it's mentally taxing sometimes. I also wish the pay was more 20$ an hour is nice but since its seasonal I basically have to file for unemployment which I'm not excited about : ( I would like to have a stable year round job, which I believe the company is moving towards but I would like that now and not later. I will have to find a new job in this extremely cut throat market and I'd like to not have to do that but I will.

H&R Block Response

3mo

Thank you for sharing your experience with us. We’re glad to hear you enjoy your team and the clients you support, and we appreciate your dedication to delivering great service. Your feedback about seasonal work, compensation, and calling campaigns is valuable as we are always looking to better the associate experience.

4.0

Jan 11, 2026

Pay

Assistant team leader

Recommend

CEO approval

Business Outlook

Pros

Flexible Same routine Easy Good team Good leadership

Cons

Upselling Numbers focused Systems crash Cold calling

Viewing 1 - 3 of 18 Reviews

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