Is H&R Block a good company to work for?

H&R Block has an overall rating of 3.8 out of 5, based on over 8,640 reviews left anonymously by employees. This rating has been stable over the past 12 months. 71% of employees would recommend working at H&R Block to a friend and 59% have a positive outlook for the business. The best reviews about H&R Block have been left by employees working as Secretary , Project Manager and TAx Researcher .

Does H&R Block pay their employees well?

According to anonymously submitted Glassdoor reviews, H&R Block employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at H&R Block. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at H&R Block?

71% of H&R Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&R Block 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (675) , Tax Professional (441) , Tax Preparer (374) , Receptionist (274) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (200) , Front Desk Receptionist (200) , Associate Team Leader (166) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Office Manager (122) , Tax Consultant (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 452 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 452 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 224 reviews)); "Great coworkers and corporate kept you very in the know" ((in 209 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 875 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 253 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "upper management does not care" ((in 80 reviews))

What are employees saying about H&R Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&R Block layoffs and their outlook for job security at H&R Block in 2026.

What H&R Block locations have received the highest employee ratings?

Fullerton , Charleston , Roanoke , Lakeland , San Antonio , Fort Wayne , Columbus , Kalamazoo , Killeen , Everett

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H&R Block

H&R Block reviews about "schedule"

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.5

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

May 25, 2026

Valuable learning experience but stressful during busy season

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Great learning experience during tax season with exposure to a wide variety of tax situations. Supportive coworkers, flexible scheduling options, and strong opportunities to improve tax preparation and client communication skills.

Cons

Busy season can be extremely stressful with long hours and high workload expectations. Performance metrics and back-to-back client interactions can sometimes feel overwhelming during peak filing deadlines.

3.0

May 30, 2026

Flexible schedule and great clients.

Senior tax specialist

Recommend

CEO approval

Business Outlook

Pros

Works with schedule--clients are great. Good learning opportunity. Classes are nice.

Cons

Management is out of touch.

H&R Block Response

Thank you for your feedback! We’re glad you enjoyed the flexible schedule, working with clients, and the learning opportunities. We also appreciate your honesty about management and know how important that connection is. Continuous improvement is important to us, so we’ll share your feedback with the leadership team.

4.0

May 19, 2026

Positive environment and flexibility, but issues with burnout

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Great Environment Partnered with Talent Workers Easy-to-learn courses to grow and learn difficult forms Flexible Schedule Employee Perks

Cons

Peak Burnouts In the Office competition Below Average wages Sudden Hour cuts Software glitches

3.0

May 26, 2026

Flexible schedule, but training is lacking

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, and if anything comes up, they will make sure someone covers shift.

Cons

Training is almost nonexistent and if you don't know much about taxes.... oh well.

H&R Block Response

Thank you for your feedback. We’re glad you appreciated the flexible schedule and team support. We also hear your concerns about training and its importance, especially when you’re newer to taxes. Your feedback is valuable to us, and we’re committed to improving. We’ll be sure to share this with the leadership team.

5.0

May 16, 2026

Flexible scheduling with an understanding manager, but low pay

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- Flexible scheduling - Great & Understanding manager - Working to your schedule, rather to theirs

Cons

- Poor pay - Training wasn't great

4.0

Jun 2, 2026

Great schedule and flexible management, but outdated software

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

-Great coworkers -Schedule is set 2 weeks ahead -Management is flexible and understanding -Room to pickup extra shifts -You could complete the free tax course and work to be a Tax Professional within 6 months -The water is cold and refreshing

Cons

-Software was outdated, in need of a modern refresh -Understaffed at some locations -Rarely any coffee pods in the break room

4.0

Jun 9, 2026

Flexible schedules and diverse environment, but pay is low

Preseason tax professional

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, free tax returns/product attachments, less fast paced, diversity, pro-neurodivergence, accommodations for disability and neurodivergence, work-life balance, base pay and commission, provides necessary equipment and office supplies, ample career advancement and continuing education courses

Cons

Benefits are average, low pay, part-time only, provides old pc with slow and inconsistent systems

Viewing 1 - 3 of 669 Reviews

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Valuable learning experience but stressful during busy season

Flexible schedule and great clients.

Positive environment and flexibility, but issues with burnout

Flexible schedule, but training is lacking

Flexible scheduling with an understanding manager, but low pay

Great schedule and flexible management, but outdated software

Flexible schedules and diverse environment, but pay is low

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