H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(362 total reviews)

Curtis Campbell

66% approve of CEO

45% positive business outlook

Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 362 company reviews on Glassdoor. This indicates that most Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

362 reviews
5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked part-time as a Client Service Professional during tax season. The role is pretty much what you'd expect — greeting clients, managing check-ins, handling basic office tasks, and keeping things moving during busy periods. Training was structured and easy to follow. Management was generally hands-off as long as you stayed on top of your queue. Pay is nothing special for the workload during peak season, but the hours were flexible and the environment was low-drama. Good entry-level experience if you're comfortable with customer-facing work and a fast-paced front desk.

Cons

Wouldn't expect it to be a long-term career move, but it does what it says on the tin.

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Glassdoor has 8,636 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.