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      Koalafi

      Engaged Employer

      Koalafi reviews

      4.2

      78% would recommend to a friend

      (208 total reviews)
      avatar

      Patrick Moore

      40% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Career opportunities

      4.0

      Diversity & inclusion

      4.0

      Senior management

      Koalafi has an employee rating of 4.2 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      208 reviews
      3.0
      Nov 4, 2021

      May be some serious growth management problems on the horizon

      Director of engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were the friendliest, kindest, most sincerely helpful and co-elevating team I've had the rare privilege with whom to work.

      Cons

      Compensation (especially in this market!) is nothing special; without the bonus/equity incentives (with a three-year vestment at that), I'd have earned less than I was earning 20 years ago. It feels like a talented startup environment coupled with unmanaged but aggressive growth alongside a "good old boys'" club in which the majority of the executives came from the same company at the same time creates a bit of a clique feeling. Office attendance mandate went into effect while I was there; I was one of three employees exempt. That added to the clique feeling. The company has seen TREMENDOUS growth, and are taking actions (or were at the time of my departure) to stay on track to continue growing at that rate. However, they refuse to compromise on pace or talent. Many successful startups attempt to burn the candle at both ends in this fashion and it ends up being just a mess of pointed fingers as profits plummet and investors run screaming from the fire. The BEST thing this company could do (LAST YEAR) is bring in a high-profile, proven-talent management consultant, and do every last thing they say.

      avatar
      Koalafi Response
      4y
      Thank you for taking the time to provide your feedback on your experience while working at Koalafi. We appreciate the opportunity to dig in to feedback as it allows us to get better! Thank you for your positive comments on our staff. We agree – we look for and recruit positive, competent and intelligent individuals to join our fast paced and highly rewarding organization. We compensate at the top of the Tech market and are continuously evaluating our overall compensation package and benefit offerings to ensure we attract and retain top talent.
      1.0
      Aug 3, 2021

      Don't work here.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks, nice co workers, casual office dress code, decent office location occasional free food. You get paid off when they fire you because they don't have a good reason to let you go.

      Cons

      Toxic C-Suite Executives, no respect for work/life balance, mistakes are considered unforgivable, no accountability on bad managers and executives. Incredible lack of diversity in leadership and staff.

      avatar
      Koalafi Response
      4y
      Thanks for sharing your thoughts and feedback. We often look to make transitions easier for associates who are not successful at our organization to provide them a "softer landing" in their new career/role.
      1.0
      Jul 14, 2020

      DON’T SELL HERE

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re looking for cheap, out of college experience, this is the job for you.

      Cons

      Compensation for inside/outside sales is terrible. Every month, a new pay plan comes out and it’s never beneficial or as promised. Competitors offer a better product with higher approvals rates. Customers no longer trust the company after we temporarily shut down due to COVID and all of our competition stayed open to take in the customers we lost. Benefits have been cut. Sales people can no longer trust management in the decisions that they make since they’re not in our best interest.

      avatar
      Koalafi Response
      5y
      Thank you. We appreciate all feedback since it helps us create the best possible culture and work environment for our associates. In the wake of the COVID 19 pandemic, we, at West Creek, made some tough decisions to ensure the long-term success of our company. We will continue to see increases in commission payouts for our Sales team as West Creek grows and recovers. It is unfortunate that you were not satisfied with the speed of that growth. At the same time, we are completely confident in the clarity of our message over the last several months. Thank you, Gene Burke, Chief Revenue Officer
      Viewing 1 - 3 of 208 Reviews
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      ReviewsKoalafi reviews

      Glassdoor has 215 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.