MassMutual reviews

3.5

55% would recommend to a friend

(2,381 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 25, 2019

Great Benefits

Recommend
CEO approval
Business Outlook

Pros

The pay, health, dental, etc is very good.

Cons

Call center is very controlling...adherence/metrics. It is very difficult to get out of the call center.

5.0
Apr 19, 2019

Great place to work

Recommend
CEO approval
Business Outlook

Pros

- Great people to work with - Good work life balance - Management is supportive and employee friendly - Latest technology - Flexible work arrangements - Challenging development projects - Career aspirations are respected - Ability to transfer to other positions in the company

Cons

- Onboarding can be difficult for new employees. They're working on making it better. - Flexible seating can be challenging, at times, but you get used to it.

5.0
Oct 27, 2019

Excellent Company overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice benefits, great work-life-balance, friendly atmosphere

Cons

There is nothing I don't like about the company so far. I'll update this review should something occurs which I hope nothing bad does.

Viewing 1 - 3 of 2,381 Reviews

Glassdoor has 2,827 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.