Moda Health Customer Service Representative CSR reviews

Lots of pressure with the phone constantly ringing.

operates under the guide of professionalism, but really lacks robust training, tactful leadership/management. lots of reactions vs proactive approaches to work environment, just a bunch of scrambling & make-it-up-as-you-go. can’t count on tenured coworkers or management— they are all too happy to ‘kick their feet’ up & let the place burn down all the while micromanaging the most unimportant aspects of the job.