Omni Hotels reviews

4.1

79% would recommend to a friend

(3,921 total reviews)
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Kurt Alexander

85% approve of CEO

75% positive business outlook

Omni Hotels has an employee rating of 4.1 out of 5 stars, based on 3,921 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Omni Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Apr 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The headquarters office space build-out was done exceptionally well. The hotels are quite nice and deliver exceptional customer service. It's amazing they do so well when behind the scenes the company is such a mess. It used not to be that way, but they have not faired well through the extensive growth.

Cons

Poor leadership, discriminatory hiring practices, prejudice against anyone that doesn't fit their narrow view of people (I did fit the mold, or I wouldn't have gotten the job). They have extremely high turnover, and it's not due to a strong labor market. Before interviewing there or accepting an offer, ask several third party recruiters for their opinions. Most won't send candidates there because the employees don't stay. Most of the people I worked with at the headquarters office were interviewing to get away from such a toxic environment. Archaic HR policies including the time off policy. It's due to having an individual owner which I totally understand. Senior management should respect that too, but even they circumvent the policies and make side deals with employees on time off. Omni doesn't make adequate investments in equipment and technology, then they squeeze employees beyond what is feasible given the infrastructure limitations.

1.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Discounts to stay at hotels, if you can take time off. I stayed at a hotel twice and ended up working both times.

Cons

Corporate office - high employee turnover, management doesn’t take action to retain good people They focus on the negatives; accomplishments and completed projects are not noticed Employees are often pushed to their limit and beyond Oppressive management – HR knows and doesn’t take action They appear to be open to change, but are not receptive to ideas They don’t invest in technology or people Just give lip service to work/life balance Benefits out of touch with market Profess to care about associates, but policies/culture don’t reflect it

5.0
Aug 29, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

As a company, Omni really believes in their associates. One of my favorite things is that everyone knows each other's names. It doesn't matter what department you are in. Everyone makes an effort to get to know those around the hotel. Omni also has a very strong company culture, which translates into all realms of business... including how people treat each other and guests. I couldn't be happier to work for Omni Hotels. I really enjoy coming to work each day!

Cons

I do not have any cons.

Viewing 1 - 3 of 3,921 Reviews

Glassdoor has 4,112 Omni Hotels reviews submitted anonymously by Omni Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Omni Hotels is right for you.