Question 1

Is OneSupport a good company to work for as a Client Support Representative?

Accepted Answer

Client Support Representative professionals working at OneSupport have rated their employer with 2.0 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of OneSupport employees being 2.9 out of 5 stars. Search open Client Support Representative Jobs at OneSupport now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at OneSupport.

Question 2

Does OneSupport pay Client Support Representative employees well?

Accepted Answer

Client Support Representative professionals rate their compensation and benefits at OneSupport with 1.9 out of 5 stars based on 105 anonymously submitted employee reviews. This is 38.3% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries and benefits at OneSupport.

Question 3

How happy are Client Support Representative professionals working at OneSupport?

Accepted Answer

12% of Client Support Representative employees at OneSupport would recommend their employer to a friend. This rating has decreased by 77% in the past 12 months. Client Support Representative professionals have also rated OneSupport with a 2.7 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.9 rating for culture and values and 1.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at OneSupport?

Accepted Answer

Customer Service Representative (89), Technical Support Representative (86), Tech Support Representative (32), Technical Support (29), Customer Service Representative (CSR) (21), TSR L1 (18), Tech Support (18), Tier One Tech Support (11), TSR (8), Team Leader (8), Technical Support Specialist (8), Technician (8), Customer Service (7), Customer Care Representative (6), Customer Support Representative (6)

Question 5

What are the pros of working at OneSupport according to real employee reviews?

Accepted Answer

"Work from home and flexible schedule" ((in 188 reviews)); "Flexible scheduling and not a lot of micromanagement." ((in 39 reviews)); "Great people to work with" ((in 30 reviews)); "Being a Work at home agent with flexible hours is great and allows you the ability to get things done around the home." ((in 24 reviews)); "The benefits are good too" ((in 24 reviews))

Question 6

What are the cons of working at OneSupport according to real employee reviews?

Accepted Answer

"Very low pay for tech support considering we have to deal with irate customers on a daily basis and the stress we go through." ((in 148 reviews)); "Training is terrible and a waste of time" ((in 74 reviews)); "Hard work goes unnoticed for the most part, you can get a 50 cent raise, but only once regardless of how much you do." ((in 14 reviews)); "Upper Management is completely disconnected." ((in 12 reviews)); "When you are being screamed at, and the customer requests a supervisor, it takes about 20 min for a supervisor to contact you back." ((in 11 reviews))

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Remote position with flexible night hours, but limited growth

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