Pax8 reviews

3.4

53% would recommend to a friend

(424 total reviews)

Scott Chasin

60% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

424 reviews
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Engaging Leadership Fantastic Training for Pax8 Sales Framework Transparency Easy to talk to the team Clear Expectations Lots of opportunity to grow

Cons

Like all newly created departments, there is a lot of ambiguity. Some may not like this; however, I believe the training provided gives a clear vision of handling this. It's worth mentioning that, though there is currently no performance bonus, the likely reason for this is due to the freshness of the department. I am confident this is only a Y1 con.

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Pax8 Response
1mo
Thank you for taking the time to leave a 5‑star review! We’re really pleased to hear about the positive experiences you’ve had at Pax8 so far, particularly around leadership and opportunities to grow and develop. We also appreciate your feedback on ambiguity and performance bonuses. As Pax8 continues to grow at pace, some ambiguity can come with that, and we’re actively evolving our Total Rewards approach to better align with market benchmarks and support our people as we scale. Thank you again for your contributions to date – we’re thrilled to have you as part of the Pax8 team.
2.0
Feb 8, 2024

Crony Culture

Recommend
CEO approval
Business Outlook

Pros

- Flexible work schedule - Competitive benefits - Remote work - “Unlimited” PTO - 401k matching - Work/life balance - Solid development team

Cons

Building things here is made unnecessarily hard due to obvious incompetency. A number of people have been installed within product and design leadership that are “six degrees” connected to the CTO and it’s obvious they are simply riding coattails. I’m not sure about the other areas of the business but capability in those two areas are routinely lacking. They don’t have any discernible strategy towards building a useful product. They pivot constantly based on whims or demands from the CTO, never guided by analysis or metrics. We’ve had an analytical tool for well over a year and my product manager has never utilized it once in order to inform our approach. Roadmap excises occur quarterly, but are so poorly adhered to that they’re mostly investor confidence boosters and not a method for accurately tracking value delivery. We don’t actually adhere to or enforce modern product building methodologies and are just asked to build the flavor of the month that gets abandoned because there is no clear and present strategy in place.

3.0
Oct 30, 2023

Clueless leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, unlimited PTO, people don't have to work on Fridays and if you get your work done, you can leave.

Cons

The clickbait title of this review would be, 'Get a six figure salary by knowing this ONE guy; no skills or talent necessary!' A lot of higher ups here come from a single connection, and having worked with several of these people, I'm realizing these people got director-level jobs because they had a friend at the company. There isn't a point in complaining to their boss if you find someone is bad at their job, that senior director is that guy's friend too. Instead of leading with market research, business analysis, and having a plan about why they're making stuff, they frequently make big decisions without consulting their engineering teams about feasibility or value. They then don't tell other people at the org about these plans (engineers or designers), make big promises to investors and users, then let the worker bees pick up all the pieces when it comes down to figuring out a way to actually build and achieve a vision. Directors do not have a strategic business plan for the company, or metrics, or even an understanding of their users, but talk to any of them and they'll happily point you to some pictures of features they've told the engineers to build. To them, building a feature is the strategy. When you point out that we don't have the resources or need a longer timeline to make the feature, they say just build this thing, no matter how long it takes, maybe some other team will take care of that. They don't care about working lean and creating incremental value, or coordinating across departments. Everything's shifted into waterfall type projects and a lot of stuff falls through the cracks. Statements you'll hear from your coworkers–on a weekly basis– include: 'The priority changes every week,' 'they don't have any requirements yet but want us to get building,' and from the higher ups, you'll hear 'we don't know yet,' 'that's a good question but I don't have an answer for you.' Pax8 seems to be especially poor in the product and design teams. People outside of engineering usually have a more positive view of the company.

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Pax8 Response
2y
Thank you for the review. We appreciate feedback even when it is hard to hear. We've shared your review with leadership. Glad to hear you are enjoying aspects of the culture and work-life balance. Your perspective is important and we always appreciate employee input.
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Glassdoor has 452 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.