Reed & Mackay reviews

3.7

62% would recommend to a friend

(126 total reviews)

Nina Herold

68% approve of CEO

64% positive business outlook

Reed & Mackay has an employee rating of 3.7 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reed & Mackay employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

126 reviews
1.0
Feb 4, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Salary is great great great.The benefits are top notch. Thats all that’s top notch.

Cons

Very toxic workplace. I have never seen anything like this in my life! It’s not worth your time. The pay is great. There’s one particular manager who is in extremely need in the areas of training and communication skills. They don’t have anything in writing in place that you can use as a reference when you’re in training. The email that they use is abominable. If you’re looking to get a job where you’re set up to fail, this one is for you. There are not enough adjectives in existence to warn you to just stay far far away. The money is not worth the extremely toxic work environment.

1.0
Sep 22, 2023

No work life balance

Recommend
CEO approval
Business Outlook

Pros

There are honestly very few - my coworkers are nice but really stressed out.

Cons

Salaried employees so no OT. Most of us work OT on a daily basis but are not getting paid for it. So many agents have left that now we are doing double the work. Very stressful environment. The management is so clueless which makes things 10x worse. If they replaced a few of them with people that knew how to run a TMC they would be surprised at how much better it would be. I have been interviewing elsewhere and will make the jump when the right position comes along. Shady things going on as well.

Viewing 1 - 3 of 126 Reviews

Glassdoor has 136 Reed & Mackay reviews submitted anonymously by Reed & Mackay employees. Read employee reviews and ratings on Glassdoor to decide if Reed & Mackay is right for you.