RingCentral reviews

3.5

55% would recommend to a friend

(1,992 total reviews)
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Vlad Shmunis

59% approve of CEO

45% positive business outlook

RingCentral has an employee rating of 3.5 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RingCentral employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jan 22, 2019

Just say no

Recommend
CEO approval
Business Outlook

Pros

- Good people in rank and file - Competitive cloud telephony solution

Cons

- CEO dictates the roadmap and micromanages the company - Highly political environment, think Game of Thrones - Toxic culture - Little innovation, not a good place for creative product people - Eroding ASPs as competition eats away with better, newer solutions

1.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits Co-workers Stock upside (which I can’t understand given how poorly this place is run)

Cons

Highly political: Classic example of management by fear. Constant threat of being fired for no reason if an exec wakes up in a bad mood; Toxic culture: if you enjoying sucking up and drinking the rotten kool aid you will enjoy this place though. However, if you think critically and start speaking up, forget about promotions, raises and stock grants and expect public humiliation sessions or demotions; Lack of career advancement opportunities: don’t bother killing yourself and over delivering on your commitments and contributions - no one is looking, especially e-staff. Unless you are the greatest suck-up of all times and they maybe will throw a you a bone when you cry out loud. They also don’t develop talent from the outside- a fundamental flaw for an organization like that. Ivory Tower e-staff: there’s no 1:1’s feedback sessions, skip level reviews or anything like that. They don’t know you and they don’t care. Unstable organization: had the pleasure of having multiple managers in my last 12 months. Career advancement is impossible with such turnover. I am thinking actually this is by design.

1.0
Mar 21, 2016

Worst Leadership of Any Company - Avoid at All Costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They feed you. Big deal.

Cons

Beyond a doubt, the worst leadership and culture I've ever seen, in Silicon Valley and beyond. The CEO should have retired when they went public (or even before, given he's so terrible) and manages with an iron micro-managing fist, which has a special sting given it's Russian. His approach to anyone who makes a mistake is to fire them. He is personally nasty, stand-offish, has no idea how to manage an enterprise much less inspire a team, and has no business still being with the company. If he didn't own the majority of shares, any board in its right mind would have gotten rid of him years ago. And his #1 henchman, the CFO, is even worse (if that's possible). Another personally nasty individual who berates team members publicly and leads by fear. He is responsible for Finance and HR/Training and knows NOTHING about HR or Training, yet won't listen to anyone's advice who actually has experience. He acts like a pasha ruling over his realm, and woe be to you if you don't kowtow to him. Everyone knows when the CFO is in his office because throughout the entire floor you can hear him screaming at people. The CEO and CFO have a HUGE influence over the rest of the organization, and give their subordinates (VPs and other C-levels) free reign to act as dictators of their own departments. It might be fine to work a few levels below the leadership team as you would be insulated from the negativity that comes with being anywhere near them, but their horrible management styles will still impact you (through the chain of command and the terrible corporate culture). A great example of what it’s like at RingCentral comes from the leadership 360s conducted with about 75 leaders which showed that the top descriptor of the culture as experienced by leaders is FEAR – if this is how the leadership experiences the org, can you imagine what everyone else feels? If you're a Director or above and think you could possibly influence these men (there is one C-level woman, a self-centered Ukrainian who cares more about her own personal brand than her team or the company), you have another think coming. They are beyond hope, NEVER listen, and do not care what anyone other than themselves and their chosen 'in' group says (and be careful: the 'in' group changes regularly - you can be their golden child today and their goat tomorrow – it happens quite frequently). Oh yeah, and the product is a cobbled-together pile of junk that sometimes works and sometimes doesn't. Expect they will continue to limp along in terms of stock price and eventually get swallowed up by a bigger player.

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