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Selective Insurance

Engaged Employer

Selective Insurance reviews

2.7

32% would recommend to a friend

(124 total reviews)
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John Marchioni

41% approve of CEO

37% positive business outlook

Reviews by job title

124 reviews

Reviews about "Management"

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2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Selective offers a strong retirement benefits package. The employer 401(k) contribution is well above industry average and is a genuine differentiator.

Cons

Unmanageable workload is the biggest structural flaw in this organization. Underwriters are expected to manage books with a premium volume that makes thorough, quality underwriting unrealistic. The expectations placed on individual contributors are simply not aligned with the resources or staffing provided to meet them. When performance suffers under these conditions, the response from leadership is disciplinary rather than corrective. PIPs are initiated with little to no prior investment in coaching or mentorship, and there is minimal self-examination at the management level about whether workload structure itself is contributing to the problem. Accountability flows in one direction. Overall, the company has strong benefits on paper, but the day-to-day operational reality makes it difficult to perform at the level the organization claims to expect.

1.0
May 15, 2026

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, supportive co-workers, and I really enjoy working with my immediate supervisor.

Cons

Executive management demonstrates a serious lack of foresight and repeatedly makes decisions that appear likely to have long-term negative consequences for the company. There is a clear disconnect between leadership and corporate employees, with many employees feeling undervalued and unsupported. Over the past nine years, the company has expanded its footprint by nearly 50% while adding little to no corporate staff and even downsizing certain departments, creating overwhelming workloads and making it difficult to work effectively or efficiently. What was especially disappointing was seeing long-tenured, highly respected employees — some with 30+ years of service and invaluable institutional knowledge — let go in an abrupt and disheartening manner. The impact their departure will have on the organization appears to be greatly underestimated. The ongoing lack of resources, excessive workloads, and poor leadership decisions have created an increasingly stressful and toxic work environment.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Long track record for stability, respected brand by retail agents and decent pay for employees with performance based bonus initiatives.

Cons

Many unfavorable changes at the Sr. Management level with key long term regional and home office people leaving for "retirement" or other career opportunities. Horrible rating and policy issuance systems; everything requires "work arounds". Company prefers to build its own systems and they are inefficient, outdated and make it hard to compete. The focus is on agent and not the employee. Management has a "let them eat cake" mentality; very elitist group.

Viewing 1 - 3 of 124 Reviews

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