Senture reviews

3.3

56% would recommend to a friend

(30 total reviews)

Michelle Paiz

Not enough data to show CEO approval

46% positive business outlook

Reviews by job title

30 reviews

Reviews about "Culture"

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1.0
Jun 9, 2026

Work from home but high stress and rigid schedule

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home & Opportunity to learn healthcare systems and insurance processes.

Cons

It’s Constant queue changes & reassignments, Back to back calls with little recovery time, High stress & heavy focus on metrics, Frequent schedule and staffing changes, NO flexibility for bathroom breaks (it has to be unpaid) or limited medical breaks, Employees can feel held accountable for issues outside their control, Mental health can suffer due to workload and high call volume, Not enough time between calls to fully document and reset. It’s a Very High Stress Environment

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at Senture. The culture here truly stands out — leadership is engaged, employees are valued, and there is a strong focus on recognition and appreciation. Senture consistently performs at a high level as a contact center, and that excellence is reflected in both operations and employee morale. The atmosphere is fun, supportive, and motivating. There are activities and events throughout the year that genuinely make people feel appreciated, including Halloween trunk-or-treats, Thanksgiving turkey giveaways, holiday parties, and other team celebrations. Beyond the workplace, Senture is deeply involved in the community through initiatives like toy drives, back-to-school drives, and partnerships with organizations such as Make-A-Wish. Overall, Senture is a great place to work with a strong culture, meaningful recognition programs, and a genuine commitment to both employees and the community.

Cons

Great culture and leadership Strong rewards and recognition programs Top-performing contact center Fun and engaging work environment Year-round employee activities and events Strong community involvement and giving

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Senture Response
4mo
Thank you so much for taking the time to share your positive experience! We’re thrilled to know our efforts are making a meaningful impact. Your feedback motivates us to continue raising the bar and creating an environment where our teams can thrive.
3.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay on federal contracts

Cons

No job stability, recruiting department is rude and unhelpful, lack of management communication

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Senture Response
6mo
Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at careers@senture.com.
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