Sevan Multi-Site Solutions reviews

Thank you for your feedback. I'm truly sorry that your experience did not meet our goal of making Sevan a great place to work for our team members. Your advice about improving training is much appreciated and we are working hard on that. For example, we've instituted a Mentor Program to help team members have a dedicated resource for both personal support and training. We're also working to improve our face-to-face/new hire training process, we are aggressively expanding our library of SevanTube training videos, and are developing an online company KnowledgBase. Recently, we began our series of monthly TechTalk live webinars, which gives team members the opportunity to learn, train, and get the answers they need. We are proud that our team members have named us a Great Place to Work® for four years in a row, and that we have been recognized as one of the Best Places to Work in Illinois. However, we also know that we can always do better. So thank you once again for your feedback, it helps us make Sevan a better place to work.

I apologize for being tardy in responding, but nevertheless want to thank you for your feedback. Much has changed since you posted your review. For example, we have added new blue-chip clients such as Albertsons, BP, Office Depot, and PetSmart. In addition, our existing clients, including 7-Eleven, McDonald's, Sheetz, and Walgreens have deepened their relationships with Sevan while increasing their program work. The result has been that our revenue doubled in 2016, and we anticipate 50% or higher growth for 2017. You are correct that we've added new services and are pleased that these have been major contributors to our success, as they have enabled us to deliver better results to our clients... in more timely and cost-effective ways. Your advice about improving program management productivity tools and management visibility of operations is well taken. Since your review, we have rolled out multiple new productivity tools for our field team members, and are currently upgrading our management, reporting, and back-office systems to enhance operational and financial efficiency.