Does The Chicago Lighthouse pay their employees well?

According to anonymously submitted Glassdoor reviews, The Chicago Lighthouse employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Chicago Lighthouse. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at The Chicago Lighthouse?

35% of The Chicago Lighthouse employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Chicago Lighthouse 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at The Chicago Lighthouse?

Customer Service Representative (25) , Medical Scheduler (11) , Call Center Agent (6) , Call Center Customer Service Representative (5) , Customer Service (4) , Customer Service Representative (CSR) (4) , Call Center Representative (3) , Call Center Supervisor (2) , Intern (2) , Management (2) , Supervisor (2)

What are the pros of working at The Chicago Lighthouse according to real employee reviews?

"People are great and you gain customer service experience." ((in 7 reviews)); "Great management they support you well" ((in 5 reviews)); "Supportive staff and detailed training" ((in 5 reviews)); "Everyone is friendly." ((in 3 reviews)); "Benefits are all right." ((in 3 reviews))

What are the cons of working at The Chicago Lighthouse according to real employee reviews?

"Pay is low" ((in 14 reviews)); "poor supervisor and leadership.." ((in 5 reviews)); "Lack of Support from upper management" ((in 3 reviews)); "managed and terrible communication." ((in 3 reviews))

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The Chicago Lighthouse

The Chicago Lighthouse reviews

Compare reviews

2.6

35% would recommend to a friend

(117 total reviews)

Dr. Janet Szlyk

57% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.7

Work/Life balance

2.5

Senior management

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

The Chicago Lighthouse has an employee rating of 2.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Chicago Lighthouse employee rating is 30% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

117 reviews

2.0

Apr 16, 2018

TREATS EMPLOYEES LIKE PRISONERS

Medical scheduler

Recommend

CEO approval

Business Outlook

Pros

You get paid every week.

Cons

No time for bathroom breaks when needed, some people take meds and have to go even if you have used your 10 mins away from desk time or 15 min breaks. There is no time to eat and take care of any business that you have to attend to. They give you lockers not for your coat or purse but for your telephone. the bathrooms are horrendous, the harass you about 1 minute being late getting to work, after lunch after breaks etc. No feelings at all when it comes to being off because of a family issue or illness. it is the worst place to ever work

1.0

Sep 8, 2017

Medical Scheduler

Medical scheduler

Recommend

CEO approval

Business Outlook

Pros

You are able to understand the day to day challenges of people that are visually impaired and or blind.

Cons

The pay is terrible; management skills are awful; management will stick together and lie on employees when they are intimidated of the employee; there is know rights up or warning just straight termination; and the HR coordinator is the worst. She gives out wrong information concerning employment and they will hire you for a position that you haven't interview for. This place is the worst place to work. You cannot go to the restroom at will you have a scheduled time to go. You can't keep your cell phone with you. If there is an emergency someone has to call leave a message and then they will notify you of the message. They restrict you from being able to take off with threats that you will be automatically terminated.

2.0

Oct 13, 2017

It could be SO MUCH BETTER...but then again...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Location: very easy to find, for the most part; nice people, for the most part.

Cons

Treating people as hostages instead of employees. Timing bathroom breaks, having a "do as I say" instead of a "do as I do" mentality.

Viewing 1 - 3 of 117 Reviews

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The Chicago Lighthouse

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TREATS EMPLOYEES LIKE PRISONERS

Medical Scheduler

It could be SO MUCH BETTER...but then again...

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