Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,514 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 84% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Travelers. This rating has been stable over the past 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (294) , Account Executive (205) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (80) , Manager (78) , Customer Service Representative (73) , Director (67) , Account Executive Officer (65) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (49) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 869 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 473 reviews)); "Flexibility and good work life balance" ((in 355 reviews)); "Great training and experience." ((in 174 reviews)); "It was great to be able to work remotely and the salary was competitive." ((in 167 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 143 reviews)); "No bonuses for those who are young and single." ((in 107 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 72 reviews)); "Favoritism is rampant." ((in 46 reviews)); "workload is heavy and the job is stressful." ((in 42 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What Travelers locations have received the highest employee ratings?

Des Moines , Birmingham , Downers Grove , Troy , Washington , Lake Oswego , Pittsburgh , West Bridgewater , Louisville , Brookfield

Travelers reviews

4.2

84% would recommend to a friend

(6,755 total reviews)

Alan D. Schnitzer

91% approve of CEO

84% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

3.9

Senior management

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,755 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

May 11, 2026

Would recommend this company in every single lifetime!

Premium audit specialist

Recommend

CEO approval

Business Outlook

Pros

Travelers is quite likely the best thing that has ever happened to me. Having no prior insurance experience, I randomly found and applied for Travelers. I am a military spouse and had to leave my previously established career for a military move and Travelers couldn't have been in my cards at any better time. Through several difficult situations I have had to navigate, management has been entirely on point with their support and encouragement and I've never felt like anything that I have needed personally was an inconvenience. It's absolutely apparent that Travelers values their employees through their communications and actions. I love that this is a place of acceptance for all fully focused on career development and growth. I can honestly say I have never been happier in a career and couldn't feel luckier to be a part of this organization. I am truly looking forward to many years more of learning, fun and development!

Cons

The ONLY con I have is a personal problem and comes with the territory of remote work- I sometimes miss the in-office aspect of being able to communicate with my peers and since I have been able to develop close relationships with them through virtual means, I'd love to have the opportunity to meet them at some point. :)

Travelers Response

2w

Thank you for sharing your experience with us. It’s wonderful to hear how Travelers has supported you through your career transition as a military spouse and that you’ve found a supportive team, impactful work and opportunities for growth along the way. It’s especially meaningful that you’ve felt supported by leadership during challenges and have had the confidence to approach senior leaders when needed. We know military spouses often navigate unique circumstances, and we’re grateful for the unique strengths veterans and military spouses bring to our teams. We’re also proud to offer programs and support networks that help employees connect and support one another across Travelers. We also appreciated your comment about missing some of the in-office peer interaction while working remotely. The strong connections and sense of teamwork you described are such an important part of our culture, and it says a lot about the relationships you’ve built with your teammates, even while working virtually. As we recognize Military Appreciation Month and approach Memorial Day, we’re thankful for the service and sacrifices of military members, veterans and their families. Thank you for being part of the Travelers team.

5.0

Sep 20, 2018

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For those who want to learn and grow their career, this is the place. Leaders genuinely care about us, our customers, and the business. Coworkers are friendly, helpful, and caring. Want to be involved in work projects? Community events? Healthy walks? We have all that. Good pay and benefits.

Cons

We work at a fast pace - if that's not your thing, this isn't your place. We work as a team - if that's not your thing, this isn't your place. We value diversity in every way - if that's not your thing, this isn't your place. The only constant is change - if that's not your thing, this isn't your place.

4.0

Mar 27, 2022

Decent company - not very flexible

Injury adjuster

Recommend

CEO approval

Business Outlook

Pros

Work load is fine, co-workers are fine. Pay is good, benefits are good, pto is good.

Cons

Hybrid sucks. I really wish they had reconsidered the hybrid policy and having us come back to the office. A lot of us have changed the way we live for the last few years and finding child care in a month is not feasible for everyone. I feel less productive in office as there are many people and it’s loud! At home in my office is quiet, I can work independently as I’ve done for years and see no reason to return. If they’re worried about us seeing coworkers and managers, let us come in 1 day a week with our whole team to “bond”. Cafe is expensive so bring your lunch. Covid policy is non existent. Open desks is not a great policy. I really don’t want to share a desk with someone else and I’m not convinced they’re cleaned when we aren’t there.

Viewing 1 - 3 of 6,755 Reviews

Jobs at Travelers

Specialist, Claim Operations

Associate Claim Representative, Outside Property Contents

Associate Claim Representative, Outside Property Contents

Workers Compensation Benefit Management Claim Analyst

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Would recommend this company in every single lifetime!

Great Place to Work

Decent company - not very flexible

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