Wings Credit Union reviews

3.7

61% would recommend to a friend

(125 total reviews)

R. Frank Weidner

76% approve of CEO

60% positive business outlook

Wings Credit Union has an employee rating of 3.7 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wings Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

125 reviews
2.0
Nov 2, 2016

Lots of Changes

Recommend
CEO approval
Business Outlook

Pros

Wings has a great competitive lead against many major financial institutions. They pay well and give part time benefits! Most of the employees are amazing to work with including the management.

Cons

The reviews on here are based on the past year or so. Wings has changed quite a bit in the past few months, rendering the reviews to be outdated already. I have worked frontline for Wings for quite a while and I have been over worked to say the least. If the people who wrote that Wings runs lean on resources thought it was bad then, it is running to the BONE now. Big changes to our fee schedule and loan products while running lean is absolute torture. I used to leave my office happy and excited for the next day. Now I leave frustrated, red and normally with a headache. Sometimes I wake up and ponder whether or not I want to go into work that day. The downtown branches are suffering and upper management hasn't done much to alleviate the pain. Jobs are becoming hybrid. Bankers are required to also be loan officers, receptionists and tellers. 4-in-1 employees all while getting paid as one. It's not good. The past few months with all these changes we have had MANY great employees leave for other companies because job responsibilities are doubling while staffing stays the same. I'm sad to see the company head into this direction.

1.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Large well recognized and innovative credit union

Cons

I worked at Wings for nearly ten years in over ten different branches (on occasion to help out) and it wasn't until I left that I truly saw how awful they are. To start, there is a clear snobby "I'm better than you" attitude difference from those working south of the river versus north. The leadership and executives do not make themselves approachable and come off very stuck up, unfriendedly, and superior. The pay is really crappy, especially compared to many other credit unions in the area. I continually rocked my annual reviews but somehow could never advance. I even asked if I could simply learn some additional duties to better align myself with advancement opportunities and was given a HARD no, because that would require them paying me more. The branch co workers are great for the most part but each office has inconsistent vibes making your experience different at each one. It's like they don't have a shared vision or purpose other than growth and pleasing their ideal member. Their "ideal Member" is a white family with a white picket pence and stay at home soccer mom and it shows in their marketing. No diversity. Those that DO go above and beyond get taken advantage of. Just overall a pretty icky place to work which seems to worsen as they grow. For the record, I did not get fired and am not a disgruntled employee, I have many friends who still work their and I hate that they are still dealing with the same things.

2.0
Mar 23, 2017

Disconnected Management, Disorganized Company and Staffing Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great. Most people have strong worth ethic and feel a loyalty to their coworkers which is most of the reason why they don't leave. Current employees that have been there're for four years or more are in the next tier of vacation so may not want to leave the company due to seniority.

Cons

Wings prides themselves on running "lean" with staff which has always been borderline intolerable. Within the past year and the last three years or so for certain departments it's been unbearable. Employees have developed health issues, have lost much time with their families etc. Wings keeps pushing and pushing and has not done anything to alleviate pressure and harmful stress for their employees who feel disposable at this point because of senior managements lack of concern and attention to their complaints. Employees are doing the jobs of four people, Wings has mentioned of times where they have viewed other institutions of their size to see how they are run and have staff of quadruple ours and do half of our production.

Viewing 1 - 3 of 125 Reviews

Glassdoor has 131 Wings Credit Union reviews submitted anonymously by Wings Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Wings Credit Union is right for you.