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20 lives saved! In early May, a South Carolina family's home was filled with carbon monoxide as they slept. Inside were 15 people and five pets. With an ADT carbon monoxide detector and a call from an ADT dispatcher, all 20 occupants were able to escape safely.
Through our ADT Always Cares program, we will be providing $1 million to support over 100 nonprofit organizations in 44 states and Puerto Rico affected by COVID-19. “All of us at ADT are immensely grateful to our hometown heroes on the front lines who are selflessly continuing to serve their communities while facing the unique challenges of a COVID-19 environment,” said Jim DeVries, President and CEO of ADT. “Through our giving, we are supporting local organizations who share our passion and commitment to create safer neighborhoods, improve lives and help make the world a better place."
In mid-March, the number of ADT contact center employees working from home was close to zero. Now, approximately 90% of ADT contact center employees are working safely at home. A move of this magnitude would take months—ADT did it in three weeks. “When I speak with customers, they are so thankful that we are still there for them and haven’t disrupted service,” said Bridgett Patterson, ADT Custom Home Dispatcher.
Ned Hodgson is the Manager of the Network Operations Center at ADT Cybersecurity, where he and his team are responsible for deploying and managing network firewalls for small and medium-sized businesses.
"In the past ten years, we’ve helped make home security more safe and convenient. What else?"
Meet Dennis Shea, a Network Security Engineer at ADT Cybersecurity. In his role, Dennis develops and administers a technical process training program for newly-hired engineers.
What can you do to add value to your life now, and value to your home in the long run? Here are some smart products that are great for getting you started:
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Mario, one of our National Account Managers in Phoenix, Arizona, has been in the security industry for nearly 36 years. When it comes to protection, people are Mario’s #1 priority. #EverydayHeroes
Nothing is more incredible than knowing you made a difference and helped save a life. #LifeSavers http://glassdoor.com/slink.htm?key=vM0lx
