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Our latest contact center in Ciudad del Este, Paraguay is now open, marking a significant milestone in our expansion across LATAM and the Caribbean. By tapping into the region's highly-skilled talent pool—fluent in Brazilian Portuguese—we're not only elevating the customer experience, but also contributing to Paraguay's local economic growth with hundreds of new career opportunities. Learn more about our growth journey: https://bit.ly/3JSjkMb
Alorica's new partnership with Journey highlights our dedication to employee wellness and mental health support. With professional services for stress management, coping techniques, personal challenges, and relationship improvement readily accessible 24/7, we’re proud to offer these programs for free to thousands of Aloricans, their families, and loved ones. We put our employees first and they take care of our customers with insanely great passion and performance, which leads to limitless possibilities. Learn more about our commitment to social responsibility: https://lnkd.in/gr7QCQSs
Introducing Alorica’s Co-CEOs Michael C. and Max Schwendner! We are excited and confident that their continued leadership—in this new shared role—will drive Alorica to deliver market-leading, tech-enabled solutions faster and smarter for best-in-class customer experiences. Read more about how Max & Mike plan to take Alorica to the next level of digital CX innovation here: https://bit.ly/3WpxjAC
Alorica is excited to announce the addition of our 19th country…Paraguay! LATAM/Caribbean President Jose Guillermo Ramirez and the President of Paraguay Santiago Peña inaugurated an over 25,000 square foot building ready to welcome thousands of new Aloricans. With a Great Place to Work® Certification already earned in 5 of our Latin American countries, we eagerly anticipate the unlimited potential, exponential growth and unparalleled service we know our new operations in Paraguay will deliver.
#Alorica Philippines is proud to be recognized as a Bronze winner in the 11th Asia-Pacific Stevie® Awards for Innovative Achievement in Diversity & Inclusion. The 2024 competition received more than 1,000 nominations from 25 nations and territories, which is a testament to Alorica’s stand-out dedication to create an environment where every voice is valued and celebrated. Read more here: https://bit.ly/4b6FfL0
As an organization, we’re committed to protecting our planet and fostering a culture of sustainability. That’s why, through employee-led initiatives, Aloricans have planted nearly 3,000 trees and recycled over 12,000 pounds from on-site contests and community clean-ups! Let’s continue to work together towards a cleaner, greener future. Happy Earth Day!
With a reach of over 100,000+ employees across 19 countries, we make it our mission to improve the communities in which we work and live. Through sustainable practices, we're dedicated to decreasing our carbon footprint and embracing energy-efficient solutions, ensuring a brighter future for generations ahead.
When you work at Alorica, the possibilities are endless. You could start as a customer experience agent and grow to lead an entire site just like Andre Richards, who has been with Alorica for 12 years and oversees 2,200+ employees in Jamaica, supporting Fortune 500 clients. Alorica Jamaica just celebrated 20 years in operation and is one of Alorica's top scoring countries in employee satisfaction!
CX Today just named us a Top BPO Company for 2024! We are honored to be recognized for delivering best-in-class customer experiences through operational excellence, customized digital solutions and an impactful approach to diversity and inclusion. https://lnkd.in/g_CJ2rmr
Hot off the press: Our annual Impact Report, highlighting Alorica’s corporate giving through its non-profit partner MLBA, is now out! Find out how Alorica’s unique employee-led ESG strategy and philanthropic approach drive the company’s culture and social impact. Read the latest blog from Joyce Lee, Alorica’s Chief Culture Officer and MLBA President, to learn more about what Aloricans achieved in 2023 for those in need around the world: https://bit.ly/3TPtuSl
