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Some of our #SourceOfGood champions spent a heartwarming day with the kids at Samarthanam Trust for the Disabled, Bangalore, hosting a vibrant Summer Camp specially designed for neurodivergent children. From joyful games and creative crafts to cheerful smiles and shared stories, every moment was a celebration of inclusion, empathy, and human connection. The energy was infectious, the bonds genuine โ and the memories, truly special. Empowerment, compassion, and community โ this is what lights up days like these. ๐ซ
Welcome to #LifeAtFirstsource, Shamita Mukherjee! As Firstsource moves into its next phase of growth, people enablement becomes mission-critical, and Shamitaโs arrival reflects our deep commitment to reimagining how people, performance, and purpose come together to shape the future of work.
๐ข Whatโs it like to be a #FirstsourceWoman? We asked Sundari S., our SVP โ Operations. With decades of experience and a leadership style rooted in courage and care, Sundari is proof that you donโt need to choose between results and relationships. Sheโs built teams, opened doors, and shaped spaces where every voice matters. Her story is a reminder that resilience isnโt loudโbut it echoes in every life you uplift. ๐
Firstsource has been recognized for excellence in Contact Centre Transformation at the 3rd BPO Confex & Awards. This recognition reflects the meaningful progress weโre making through UnBPOโข - our shift away from traditional outsourcing to a model that prioritizes expertise, innovation, and measurable outcomes. Weโre shaping whatโs next - for our clients, our teams, and the industry.
How can India lead responsibly in the AI era? Hasit Trivedi, our Chief Digital & AI Officer, joined a powerful panel at India Global Forum Mumbai #NXT25 to weigh in on AI Regulations in India โ Balancing Innovation, Accountability and Inclusion. Key takeaways from Hasit: โ India must balance innovation with ethical guardrails to harness AI responsibly. โ Nations investing heavily in AI research and talent are setting the pace โ India needs to accelerate. โ Cross-border interoperability in AI regulations will be key to unlocking global scale and collaboration. โ A practical step forward? Build on existing frameworks โ from copyright to social media laws โ to shape a robust, future-ready approach. Know more about our perspective through Firstsource #relAI - responsible digital transformation for smarter, faster business results. https://lnkd.in/dJ3XTxGg
As a purpose-led organization, Firstsource is committed to doing business the right way โ where growth goes hand-in-hand with responsibility. And what better way than ๐๐๐ซ๐ญ๐ก ๐๐๐ฒ to celebrate our latest milestone on our climate action journey? Weโre proud to share that Firstsource has earned a ๐ ๐ฌ๐๐จ๐ซ๐ in the 2024 CDP ๐๐ฅ๐ข๐ฆ๐๐ญ๐ ๐๐ข๐ฌ๐๐ฅ๐จ๐ฌ๐ฎ๐ซ๐ - an improvement from last yearโs C rating. The meaningful step forward reflects our ongoing commitment to transparency, continuous progress, and responsible transformation. This recognition is also a testament to the strides weโre making through ๐ ๐ข๐ซ๐ฌ๐ญ๐๐จ๐ง๐ฌ๐๐ข๐จ๐ฎ๐ฌ, our ESG framework, as we embed sustainability into everything we do. As part of a global network of 22,700+ organizations leveraging data to drive climate action, we remain focused on building a more sustainable and resilient future โ today and every day. ๐ Hereโs to purpose, progress, and the power of conscious decisions. Read more: https://lnkd.in/dfGy6ny4
When growth is part of the culture, careers don't just progress โ they transform. Prateek Ghoshโs journey at Firstsource is a great example of how we enable people to move beyond the expected. Starting out in technology transitions for digital-native clients, he soon found himself leading programs across two business units. With strong backing from the leadership, he stepped into consultative sales and eventually took on the role of Client Partner for EdTech and Media and relocated to the US. Prateekโs story is a reflection of what #WingsWithin truly stands for: empowering talent to break away from business-as-usual and create their own path. His message: โI have been fortunate to find continuous support and encouragement for my career growth. I believe you can too!โ
41 #SourceOfGood Champions. 1 powerful cause - supporting disaster relief and community resilience. โฆthatโs the impact of #Firstsourcers in Amherst, NY coming together for our first fundraiser of the year in support of the American Red Cross. Through bake sales, raffles, and sheer generosity, we helped raise funds to fuel their mission of providing disaster relief, blood donation drives, emergency preparedness, and services for military families in times of need. Hereโs to many more moments of giving, together. ๐
๐ข Whatโs it like to be a #FirstsourceWoman? We asked Natasha Mehra Khanna, our AVP โ Operations. With 20+ years of experience, Natasha leads with empathy, grit, and purpose - and sheโs using her voice to make space for others. As the force behind World of Women at Firstsource, Natasha is challenging biases, building community, and redefining what inclusive leadership looks like. Her journey is a masterclass in showing up, speaking up, and lifting others as you rise.
As part of our Good Deeds Day 2025 celebrations, 15 of our #SourceOfGood champions teamed up with Project Mumbai to paint benches made from recycled plastic โ waste collected during earlier cleanup drives. These eco-friendly benches will now be handed over to the Brihanmumbai Municipal Corporation (BMC) for installation in various community parks across the city. More than art, these are symbols of circularity, sustainability, and shared responsibility. Because when purpose meets creativity, we donโt just make things better - We Make It Happen!
