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In the latest KLAS clinical communication report, titled “Clinical Communication Platforms 2023: A Closer Look at Customer Adoption,” PerfectServe's solutions were tabbed as top performers in the segment. Data from KLAS is especially meaningful since it comes directly from interviews with customers. Insights from the report indicate that more than any other vendor, PerfectServe’s customers enjoy a rare combination of complete workflow automation and wide adoption by physicians, nurses, and staff that successfully enables their system-wide communication strategies. The report includes data from PerfectServe and Telmediq customers since the company continues to develop, implement, and support both platforms.
PerfectServe recently announced the honorees of the 2022 Nurses of Note awards program. The list includes over 130 winners from 39 states, plus Australia and Canada, and celebrates nurses whose dedication, resilience, and devotion have been a continuous source of inspiration for others amidst the challenges presented by the COVID-19 pandemic and beyond.
PerfectServe, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, was named the top client-rated secure communications platform for 2022 in the Physician Practices & Ambulatory Care Providers category by Black Book Market Research. The result comes from an extensive client survey that measures hundreds of vendors against 18 different key performance indicators. Key performance indicators measured in Black Book’s survey include strategic alignment of vendor offerings to healthcare system client’s mission & goals, innovation & optimization, reliability, data security and backup services, support and customer care, customization, deployment and implementation, and more.
PerfectServe®, a leading provider of cloud-based clinical communication and collaboration (CC&C) and provider scheduling solutions, announced today that its Telmediq solution earned a Best in KLAS award for the Clinical Communications market segment. The prestigious industry award is given by KLAS, a research and insights firm. The win marks Telmediq's fourth year in a row being named category leader. The news follows publication of the 2021 Best in KLAS: Software and Services report, which was released this morning.
When care delivery involves jumping from application to application—or from spreadsheet to spreadsheet—to find the right information, efficiency takes a hit. Our Optimized Provider Scheduling customers consistently tell KLAS that unifying all organizational schedules on one platform is a big win for daily workflows.
PerfectServe is dedicated to pursuing the highest level of inclusion and diversity by promoting understanding, empathy, thoughtfulness and recruiting diverse talent. Just as our products serve a diverse group of people, our team members must be equally as diverse. Valuing each team memberâs differences is essential to developing products that serve everyone. If you are passionate about developing cutting edge products that can impact customers throughout the healthcare spectrum, let's connect!
Drive workforce productivity and efficiency in 2021: ✅ Recapture 1,000 Administrative Hours ✅ Refocus 3,300 Nursing Staff Hours on High-Value Tasks ✅ Minimize Provider Turnover Register for Thursday's #webinar to find out how.
It takes diverse teams to build products that serve everyone. At PerfectServe, we believe it takes all our differences to build products that effectively facilitate over 20 million patient interactions each year. The PerfectServe brand values those with a diverse set of skills and experiences. To lead in a diverse environment, our leaders must become aware of their own biases, and take accountability for building inclusive teams. To make diversity work we must hardwire it through our policies and practices.
Wherever you are, we at PerfectServe hope you're able to carve out some time for a little Halloween fun this weekend. One small reminder: No matter how much candy you eat, it always seems to go to waist
From the recent interview with HIStalk, our CEO opened up about PerfectServe! "Our job is to give our clients options to communicate with their patients in the way they believe is most effective. I donâÂÂt believe that voice has completely gone away, so we need to continue to enable that. Texting is core, unquestionably, and video has become important. Six months ago, people communicated maybe 20% by videoconference and the rest of the time with just regular conference calls, but now 90% of my days are spent in front of a camera." "Our goal is to give our clients options for their patients, a multi-channel array of capabilities. The ability to do appointment reminders, surveys, and education pre- and post-visits or procedures is critical. We see it now. IâÂÂve been spending a ton of time with potential partners around this concept of education for patients who are coming in for surgery or an oncology appointment. The more you know, the better prepared you will be and the less stressed you will be, which has proven to have an impact on the efficacy of the care youâÂÂre receiving."
