Synchrony interview questions
Updated May 28, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 14%Campus RecruitingCampus Recruiting
- 9%Employee ReferralEmployee Referral
- 7%RecruiterRecruiter
- 6%In PersonIn Person
- 5%Staffing AgencyStaffing Agency
- 1%OtherOther
Interview search
532 interviews
Synchrony interviews FAQs
- Glassdoor users rated their interview experience at Synchrony as 60% positive with a difficulty rating score of 2.66 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service and Fraud Representative rated their interviews as the hardest, whereas interviews for Administrative Assistant and Marketing Operations roles were rated as the easiest.
- The hiring process at Synchrony takes an average of 23 days when considering 414 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Client Service Specialist had the quickest hiring process (on average 1 day), whereas Machine Learning Engineer roles had the slowest hiring process (on average 150 days).
- Common stages of the interview process at Synchrony according to 414 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 16%
Skills test: 12%
Drug test: 11%
Group panel interview: 11%
Background check: 10%
Personality test: 8%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(313) ;
- Customer Service Representative (CSR)(88) ;
- Senior Analyst(58) ;
- Collections Representative(56) ;
- Manager(52) ;
- Senior Customer Service Representative(45) ;
- Analyst(40) ;
- Collections Specialist(32) ;
- Vice President(30) ;
- Fraud Specialist(29) ;
- Assistant Vice President(26) ;
- Bilingual Customer Service Representative(26) ;
- Senior Representative(25) ;
- Intern(24) ;
- Software Engineer(22) .
