Tim Hortons Customer Service (CSR) interview questions
based on 53 ratings - Updated Apr 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
46%
In Person
In Person
46%
Applied online
Applied online
8%
Employee Referral
Employee Referral
Interview search
53 interviews
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Tim Hortons interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Tim Hortons with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 3 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Tim Hortons overall takes an average of 6 days.
Common stages of the interview process at Tim Hortons as a Customer Service (CSR) according to 5 Glassdoor interviews include:
One on one interview: 75%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
Had a call first then a face-to-face interview, I was told to seat with others in the customer's section they gave a brief speech and call us in one after the other
I applied in-person. The process took 1 day. I interviewed at Tim Hortons (London, ON) in Apr 2022
Interview
questions asked about why i choosed tim hortons.
few questions about my past experience.
i was also asked about my expectations.
Main thing they focused on was my availability and if i am legally permitted to work at canada or not.
It was smooth and easy. With little bit of experience but not required. The manager usually calles for an interview once you drop in a resume at the store. Make sure you put the reference if you have one.