WalkMe Customer Success Manager interview questions

The recruiter, Jill, was very knowledgeable on the product and was able to communicate the company's strategy. It was a pleasant conversation on the role and the company. However, the next call with Sung, the hiring manager, that was not the case. There were lots of awkward moments (aka silence) when asked questions about the role. She doesn't seem excited about the company which tells me this might not be a good culture fit on a long term. Also, it sounds like her first time interviewing candidates. I wasn't selected to move onto the next phase. To improve on interviews, the interviewers should receive some training guides on interviewing potential candidates. Very unstructured interview from Sung.