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Sales Interview Questions

As a sales representative, your ability to speak to clients has a large impact on the company’s profits. Great interpersonal, listening, and marketing skills are all essential. As sales reps often encounter skeptical or difficult customers, employers will be looking to assess your ability to present a product with ease, counter objections, and bounce back from rejection. Be prepared to give a convincing sales pitch on one of the company's products or role-play a situation in which you have to persuade difficult customer.

403,848 sales interview questions shared by candidates

At the end of the "humoring" review and affected discussion of my resume, I was asked why a person with my level of education with a degree from a college well known for its exclusivity of aptitude and challenging degree programs (obviously, more brusquely put than this, i think it was more like, "someone who went to a smart school") wanted a "job at a mall?" Not only was the delivery of her quick, astute summary of my resume unexpected, so was the suddenly subjective turn in questioning, and thus the inherent risk therein of an explanatory, comprehensive answer...
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Retail Sales Associate

Interviewed at Nordstrom

3.6★
Mar 20, 2013

At the end of the "humoring" review and affected discussion of my resume, I was asked why a person with my level of education with a degree from a college well known for its exclusivity of aptitude and challenging degree programs (obviously, more brusquely put than this, i think it was more like, "someone who went to a smart school") wanted a "job at a mall?" Not only was the delivery of her quick, astute summary of my resume unexpected, so was the suddenly subjective turn in questioning, and thus the inherent risk therein of an explanatory, comprehensive answer...

Why Nordstrom? Describe a time when you met or exceeded expectations. How have you calmed an angry customer and what was the outcome? How would you go about selling a particular style of shoe? How would you close the sale?
avatar

Retail Sales Representative

Interviewed at Nordstrom

3.6★
Apr 3, 2017

Why Nordstrom? Describe a time when you met or exceeded expectations. How have you calmed an angry customer and what was the outcome? How would you go about selling a particular style of shoe? How would you close the sale?

I was given a situational question of what would I do if I told an account that there was a promotion available that would allow me and the customer to both reach our quarterly quotas. But I checked into it later and realized the promotion no longer existed.
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Territory Sales Manager

Interviewed at Altria

3.5★
Feb 23, 2014

I was given a situational question of what would I do if I told an account that there was a promotion available that would allow me and the customer to both reach our quarterly quotas. But I checked into it later and realized the promotion no longer existed.

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