Clarvida reviews

2.9

40% would recommend to a friend

(796 total reviews)
avatar

Steve Wigginton

42% approve of CEO

38% positive business outlook

Clarvida has an employee rating of 2.9 out of 5 stars, based on 796 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clarvida employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

796 reviews
1.0
Sep 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility of schedule. You have the opportunity to really impact the lives of consumers with special needs and their families.

Cons

Please don't read into the reviews that have been posted recently. It is true that employees including upper management, BSCs and TSS are constantly leaving due to terrible treatment of staff. FBR has no loyalty to their employees or families. Here are some of the factors that make FBR a bad place to work: - No room for advancement and little or no opportunity for raises. People didn't get a raise for two years. Mangement came in to several team meetings telling staff about raise and bonus opportunities that never occurred and ended up being lies. - Really bad benefits - Constant turnover with staff and management. Every time you would get familiar with a manager or staff they would either have their job title or role changed or they would be transferred to another office or they quit. - The company is very disorganized and staff receive poor training opportunities. Staff is pretty much just put out in the field and has little idea of what they are doing. Due to the paperwork requirements being so intense and the learning curve being so high staff will either quit before going out in the field or quit within the first 6 months of employment. - You don't receive the appropriate pay for the amount of hours you worked. There was about 5 hours a week of paperwork that you didn't receive compensation for. There was even a time a couple years ago that the company had to settle with the department of labor due not paying their employees the correct overtime they owed them. -The corporate office doesn't take in account any of the concerns of field staff. The field staff are the ones that provide direct services to the families and are the back bone of the company. When field staff discuss concerns or constructive criticism of ways to provide a better service they are brushed aside or listened to but nothing is done beyond that point.

avatar
Clarvida Response
9y
We are sorry to read that you had such a terrible experience working at FBR for so long. It looks like you were employed with us for over 5 years which is a very long time to be that miserable at work. I'd like to take some time and address each issue you have brought up because I feel they are not true interpretations of what FBR represents. The title of your post stating to read the posts before July 2016 and the reader will get a more insightful view of FBR is unfair. We truly believe that is a misrepresentation of the company and if all employees felt that way, FBR would no longer be in business. FBR has recently started to talk to their employees about this messaging and giving an honest account of their experience here so far. Before July 2016, employees were not given this suggestion, therefore the only people who were filling out reviews were disgruntled employees or ex-employees. The reviews that are being accounted for starting July 2016 are accounts from current employees who enjoy coming to work and working with their co-workers and families that they help. To address your "no room for advancement" piece, we are constantly looking for talent within the company so that we can promote from within. Most recently, we have had a large number of internal employees apply and receive promotions from their hard work and dedication to their jobs. We believe that our employees are the key to our success! As for raises and benefits, FBR offers competitive benefits for full time and part time regular staff members that include, health, dental, vision, and supplemental life insurance. We also offer a 401k plan as well as a yearly review to go over wage increases. We have recently rolled out one of our productivity incentive plans that a lot of our current employees are enjoying taking advantage of. Consistency in management is something we are working on. The main reason for a lot of those changes is because we have over 30 office locations that we currently staff. When a position becomes available that is closer to an employee's house or is a step up in their career, they are free to apply. We never discourage employees from applying to other opportunities. Changing roles is a normal thing in today's workplace. As the needs of the business change, the employees must also learn to roll with those changes and adapt to the new needs. This is something you will experience in any company. At FBR, we are constantly striving to come up with new training ideas. We encourage our current staff to let us know what they need so that we can come up with solutions on how to improve their experience. This is an ongoing program and one that any good company does for their employees. We also encourage employees to voice their opinions and concerns about what they are seeing in the field and how they think we can improve a service or process. We encourage anyone to contact their direct supervisor or HR if they have a suggestion. It is unusual that an employee would work at a company for over five years, yet be this unhappy with the company. Your advice to management would lead us to believe that you may have recently had a bad experience which led you to post such a negatively skewed view of FBR, which is very unfortunate. FBR HR is dedicated to making sure the comments and concerns on this site, as well as other sites, are taken seriously, while also weeding out the grossly unfair outliers that some people choose to post to tarnish the company name. Practices like reaching out to Alumni of FBR are a useful recruiting tool. Turnover in any company is natural as well and something that all companies deal with. Some leave on positive notes and others not so much. FBR has a continued commitment to their people as well as their consumers. We recognize the positive impact our employees have to the cause that we strive to support and work to ensure they are aware of their importance. We wish you luck on your next endeavor. -Thanks, C.J. Wink Staffing Partner
1.0
Aug 29, 2016

Stop Reading Into the Fake "Positive" Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros. There is not one single positive item about working for this place. You will seriously waste your time coming to work for this company.

Cons

Don't read into these fake "positive" reviews. This company is and has been in shambles. It is public knowledge that many members of senior level management and other employees have been quitting left and right more so in the last few months. Don't believe this? - look at LinkedIn and see for yourself. Can't you see there has been nothing but bad reviews up until August 2016 and all of a sudden there are a bunch of positive reviews? - The pay is horrendous. They can promise a raise but won't follow through with it. - Would not give a company 401k match even though it showed on pay stubs - public knowledge - employee's talk - No special benefits; just standard medical, dental vision, 401k (no company match) - No bonuses or raises - Not a friendly environment and very clique. Management also plays into favoritism with staff - No room to grow; no advancement to other opportunities - No training opportunities available - No work life balance - No communication from management to their staff - Valuable staff are leaving one right after another and it is all happening for a reason.

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Clarvida Response
9y
Hello, I am sorry to hear that you did not enjoy your experience working with FBR. I do see that you were employed with the company for over a year. To remain with an employer for that duration for whom you have no positive things to say is a bit surprising. Regarding the "fake" positive reviews - I would like to clarify that FBR has recently suggested to current employees to take some time to review their experience. The recent activity is not "fake", but true accounts of team members who enjoy working with the company. It is regrettable that you were not one of them. To address your comment of the company being "in shambles", the company has seen much growth over the past few years and is continuing to expand into Ohio as well as Eastern PA. We have seen some turnover but we have also enjoyed promoting the growth and success of many of our team members and we are currently actively recruiting new team members at all levels due to this growth, as well as addressing the growing needs within communities in which we are currently established. Many of your bullet points are simply untrue and seem to be written out of malice rather than fact. We have many long term employees who have enjoyed steady growth in their career with FBR. Additionally, we offer many benefits such as referral bonuses, training incentives, productivity incentives, merit increases, life insurance, and licensure supervision, just to name a few. There are many opportunities for our team members who choose to take advantage of them. No company is perfect and not every employee is going to love working for their employer. We at FBR strive to ensure that our consumers receive the quality care that they deserve from highly trained team members. We value our team members and enjoy seeing their successes. We wish you the best of luck in your future endeavors. Sincerely, Amber Nelis, PHR HR Manager
1.0
Nov 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Many people in the company "hang in there" because they genuinely care about the consumers. They have a lot of locations and are expanding programs other than wraparound. The company does offer full time salary employees benefits

Cons

Unfortunately families and children are not able to get high quality service. They claim to do ABA with children but only the autism directors know how (but their assignments change every couple months and they leave bc of low quality treatment and pay. The clinical supervisors dont have any clinical role or responsibilities- we had it explicitly said that we are to meet the unreasonable productivity expectations. We were also told to hire anyone to just get the hours filled.

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Glassdoor has 816 Clarvida reviews submitted anonymously by Clarvida employees. Read employee reviews and ratings on Glassdoor to decide if Clarvida is right for you.