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      Agero

      Engaged Employer

      Agero reviews

      Response Associate - Response Specialist Agero Employee Review

      1.0
      Jan 3, 2018
      Response specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gift cards, fun work environment.

      Cons

      The pay, yay we got a .90¢ raise. But that isn’t even enough to balance out the insurance costs. The mandatory overtime, we all have families and lives outside of work and if we want the overtime we will sign up for it. Not our fault the company can’t get people in their seats. The only ones that actually make it to be top tier/supervisor are given the position because of “under the table” actions and favoritism.

      Explore other reviews about Agero

      5.0
      Apr 24, 2026
      Roadside assistance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

      Cons

      You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

      avatar
      Agero Response
      2w
      Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1w
      Thank you for your feedback. We will share with our leadership team.
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