The Vitamin Shoppe reviews

3.6

63% would recommend to a friend

(1,949 total reviews)
avatar

Sharon Leite

64% approve of CEO

48% positive business outlook

The Vitamin Shoppe has an employee rating of 3.6 out of 5 stars, based on 1,949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Vitamin Shoppe employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
May 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Helping people, stable work schedule, developing long term customer relationships, networking with vendors, and access to samples of all the latest nutritional supplements.

Cons

The company use to provide alot of payroll hours to disperse among the staff in order to efficiently manage a numerous amount of tasks. With the struggles of the company financially, these hours have been dramatically reduced forcing remaining staff to work twice as hard for the same amount of compensation. Unrealistic expectations on inventory shrinkage with reduced staff and no help with security technology like cameras and sensors. Though it's understandable hours are reduced for the stores as an entirety, the store I managed at is one of the top 5 percent in the nation, never alleviating on the customer traffic. Some stores should maintain higher hours in order to meet the demands of the flow of customers and finish in store tasks. Managers are expected to go above and beyond in getting tasks completed and well as balancing managerial responsibilities. For the mediocre amount of pay, this is not worth it. It is better to apply and work at a lower volume store.

2.0
Oct 10, 2016

The beginning of the end

Recommend
CEO approval
Business Outlook

Pros

-as a manager member you get to be creative when it comes to merchandising the store -helping customers and building rapport -flexible hours. No crazy holiday schedules. Stores are opened for an avg of 12 hrs -learn so much about health and wellness -great samples and discount for employees -insurance is ok -not forced to aggressively sale to customers unlike competitors -paid holidays,vacation,sick time for full time Employees -401k benefits

Cons

This company at one point was so great. Had so much potential. Even though it is not like your typical retail store where you have crazy Long lines and hours, because of how little Support we are given, the workload seems Immense. At any given time most stores have 1 or 2 associates per shift. Shelves have to be stocked, cleaned, organized. Customers have to be catered to. Thorough explanation of supplement benefits. "Sharing stories" "asking one more question" "suggesting one more item" also while ensuring a speedy checkout. While also answering phone calls in between customers, and don't forget watching out for shoplifters! It seems Like responsibilities are endless all While registers and computers aren't working efficiently. All these small tasks take up your entire day and leave no time for training and developing people. We barely have time to speak among eachother let alone train and coach.

1.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

-Focus on health & wellness & making the customer their best self -Started out as a welcoming environment to learn with a great culture - so maybe they will find a way to reinstate this

Cons

-New dictator-like leadership in marketing and creative departments. Most of the cons below came about after VS fired or pushed out every leader in these departments. -EXTREMELY high turnover (both voluntary & involuntary). Every person I worked with has left or is looking to leave -Culture is lacking, to say the least. Very low morale across the organization -Micromanagement from C-level executives - A lot of scrambling/working late to accommodate last minute requests -New hiring left the org very top-heavy (a lot of talking heads in meetings) -Very difficult to get a promotion or acknowledgement, even if your direct supervisor believes you are deserving -Little room to take on new projects or responsibilities, specifically for mid-level and lower-level employees. Even if you are promoted, you will be doing the exact same work (speaking from my own experience and that of my colleagues') -Pay and titles are kept low

Viewing 1 - 3 of 1,949 Reviews

Glassdoor has 2,000 The Vitamin Shoppe reviews submitted anonymously by The Vitamin Shoppe employees. Read employee reviews and ratings on Glassdoor to decide if The Vitamin Shoppe is right for you.