3.0
Feb 25, 2026
Company going downhill for last few years, loosing the culture that USAA used to be so proud of
Current employee, more than 10 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
- Healthcare - 401k match - Bonus is meh now compared to 90% of the industry - Culture that used to be a selling point is almost non existence
Cons
I’ve been with the company for 10years now, started seeing comany going downhill for last few years. We are loosing the culture that USAA was proud of. Getting managers who has no idea how to manage a team or people but somehow got promoted to manager & working under them is a nightmare! We need to manage ourselves, work extra long hours & still get the blames if something isn’t right that’s not in our hand! Since last summer releasing code is a pain, you need 3 separate person for 1 release, so long nights 1 to 2 days a week for engineers or DPOs