Does Western Pest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Pest Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Western Pest Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Western Pest Services?

73% of Western Pest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Pest Services 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Western Pest Services?

Branch Manager (8) , Pest Control Technician (7) , Technician (7) , Account Executive (6) , Customer Service Representative (6) , Senior Account Executive (4) , Commercial Pest Control Technician (3) , Commercial Sales Representative (3) , Customer Service Representative (CSR) (3) , Regional Sales Manager (3) , Sales Representative (3) , District Sales Representative (2) , Management (2) , Residential Sales Representative (2) , Sales (2)

What are the pros of working at Western Pest Services according to real employee reviews?

"it was the pay and good atmosphere" ((in 7 reviews)); "It's rare to find a company that says they care about their employees and really mean it, but this is it!" ((in 5 reviews)); "Good Leadership." ((in 4 reviews)); "Normal holidays off and decent vacation time" ((in 3 reviews)); "They offer extremely competitive compensation and good benefits." ((in 3 reviews))

What are the cons of working at Western Pest Services according to real employee reviews?

"Health benefits could be better." ((in 8 reviews)); "More detailed training needs to be developed for office staff." ((in 7 reviews)); "Managers just use you to meet their budgets...they make you think you are working for the best company but it’s a lie!" ((in 4 reviews))

What Western Pest Services locations have received the highest employee ratings?

Philadelphia , Parsippany , Toms River , Maple Shade

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Western Pest Services

Part of Rollins

Western Pest Services reviews

3.9

73% would recommend to a friend

(118 total reviews)

Steven Leavitt

77% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

Western Pest Services has an employee rating of 3.9 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Pest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

2.0

Dec 29, 2017

Poor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of freedom to schedule your work day. Normal holidays off and decent vacation time

Cons

Poor company wide communication. No accountability for performance. Keep employed who underperform and do not reward those that perform well.

Western Pest Services Response

Thank you for taking the time to provide us with this feedback. We are constantly working to communicate with our employees, and have employed Workplace by Facebook to help with our efforts, along with touch base meetings and town halls. We recognize our high performers and hold our employees to the highest customer service standards.

1.0

Jun 1, 2012

horrible company since rollins took over

Technician

Recommend

CEO approval

Business Outlook

Pros

good pay and good clients.good training.

Cons

managers are not team players or people persons. its not about service since rollins orkin took over. they might as well change the name to orkin like the rest. the nyc branch was great before rollins started using orkin infrastructure,which clearly isnt working and has damaged westerns reputation among customers.the new regional manager is from service master need i say more.they dont want you working overtime but you have to finish all your stops. they write you up for every little thing, like working overtime.if an account cancels they write you up even if it wasnt your fault.every month someone gets fired. better off working for a mom and pop company stay away

5.0

Jan 20, 2021

Wonderful Experience So Far

Call center agent

Recommend

CEO approval

Business Outlook

Pros

As an employee for just over a year, I can say that I have had an extremely enjoyable experience. This is a new industry to me. The time and attention to training was/is greatly appreciated. The leadership team is clear in explaining the mission of the company and clearly cares about both the staff and customers. My immediate supervisor is patient and thoughtful in providing feedback. This is not the type of place where micromanaging occurs. Learning is encouraged-- trial and error, with feedback as necessary--allowing learning to be a full process.

Cons

None. If I did have concerns, I am certain I could speak directly to the appriopriate person to address.

Western Pest Services Response

Thank you for taking time to share your thoughts and experiences. We strive everyday to put people and safety first and will work hard to continue to create a positive work environment for our employees.

Viewing 1 - 3 of 118 Reviews

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Poor

horrible company since rollins took over

Wonderful Experience So Far

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