Check out your Company Bowl for anonymous work chats.
Virtual assistant roles may be trending, but are they truly built for long-term career growth? Join Jamea Garcia, our Regional VP of Human Resources, as she highlights the often-overlooked downsides of these jobs and explains why starting your career with established companies like Alorica can provide job security, an award-winning work culture, valuable employee benefits, and real growth opportunities: https://bit.ly/40o5v1u
As Breast Cancer Awareness Month comes to a close, we honor stories like Zoila’s, reminding us all of the strength in community and the power of support. Through every challenge, we’re proud to stand beside our Alorica family, offering care, compassion, and resources like our non-profit partner MLBA’s financial assistance for early detection screenings and treatment. Together, we are truly stronger.
Next-level CX starts with optimized agent performance. With Alorica + CallMiner, agents can get personalized, prescriptive coaching tailored to meet each client’s unique needs. Alorica’s deep analytics expertise and CallMiner’s advanced coaching platform empower AI-driven, personalized agent support, and customized scorecards to deliver improvements across every metric that matters. See how it all comes together in our latest video! https://bit.ly/3A3KluL
Alorica is back on top for our exceptional member services interface and consumer experience solutions in healthcare CX! For the second consecutive year, we proudly hold the #1 position out of 400 in Black Book’s Annual Payer Survey. Our 25-year legacy is built on a powerful combination of tech-enabled offerings, operational excellence, and a best-in-class workforce. Here’s to raising the bar even higher! Read the full press release: https://bit.ly/3BZMBn9
We believe that education is the key to unlocking potential and driving continuous growth in an organization. As we look to hire over 3,400 Aloricans by the end of the year in Guatemala, we’ve partnered with leading educational institutions—ADEN International Business School, American School of Management, ESI School of Management, GAIA Business School, and National Business School—to give Aloricans of all levels access to specialized programs and scholarships that pay for up to 45% of tuition so they can get their bachelor’s or master’s degree. Ready to start your career? Apply today! www.alorica.com/careers.
Alorica is proud to support Kolehiyo ng Lungsod ng Lipa, a public school in the Philippines providing academic development to children from underserved communities. With our donation of refurbished computers, we continue our dedication to sustainable practices, while empowering the communities we serve. Together, we're making a lasting impact—celebrating progress and brighter futures!
We're committed to fostering a supportive environment where well-being is a priority—this World Mental Health Day and every day. Our employees have access to a range of global resources to support their health. Check out Noemi Cortez Fajardo, Sr. Director of Mexico Operations, featured in Fast Company México, as she shares her experience with our wellness initiatives: https://bit.ly/4h04kLg
Meet Asmaa, our unstoppable TA Sourcing Specialist from Cairo, Egypt, who just shattered a regional record! Out of the hundreds of open positions across our EMEA sites (Bulgaria, Egypt, Poland, South Africa), Asmaa singlehandedly sourced 48% of the candidates! Her dedication is fueling the extraordinary growth in the region, and we couldn’t be prouder. Thank you for your outstanding contribution, Asmaa!
Our unique approach to corporate giving through our employee-led partner nonprofit, Making Lives Better with Alorica, fosters a more engaged and motivated workforce who gives back to their local communities together. On hashtag#WorldGratitudeDay and every day, we are thankful for your support in making a global impact where it matters most.
Shout out to Emer Mc Ginley, Amazon’s WWCS Director of Global Programs and Global Outsourcing, for joining this week’s Women’s Initiative Speaker Series event, hosted by our Co-CEO & Women’s Initiative Executive Sponsor Michael Clifton. Based on her experience managing diverse teams for one of the most recognized brands on the planet, Emer offered valuable insights to hundreds of Aloricans on the power of inclusivity and being an ally to diverse perspectives. Huge thanks, Emer, for keeping it real and sharing your wisdom with us!
