REI Customer Service Representative interview questions

Thorough, kind, and attentive. The interview process began with a clear and concise exchange of emails, establishing a good time to talk on the phone (considering current remote covid protocols). I was then able to talk with a senior account manager and the hiring manager to answer any questions.

Group setting to learn Company culture, questions around teamwork, problem solving and customer relations. Managers split up potential candidates into various groups to solve questions, find solutions, and present ideas to help better the business and overall company culture.