Loyal Source reviews

3.1

51% would recommend to a friend

(393 total reviews)

Brian Moore

47% approve of CEO

51% positive business outlook

Loyal Source has an employee rating of 3.1 out of 5 stars, based on 393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

393 reviews
4.0
Mar 13, 2026

Very happy working here!

Recommend
CEO approval
Business Outlook

Pros

I love working with Veterans! And I was ready to be done with direct patient care and seeing the same people on a weekly, sometimes daily, basis. Here I see the Veteran usually just once, and just the fact that I can possibly help them makes me very happy. I also enjoy that here I can work full-time with benefits and Federal holidays vs. working in a contracted position which is what a lot of companies like this do. Also, upper management actually visits most of the offices once a year and they really do seem to care. I wasn't sure how it would feel going corporate, but honestly it does feel like they have my back.

Cons

It's a new company, so there are some growing pains, but not any more than expected. I'm really very happy working with LSGS!

avatar
Loyal Source Response
2mo
Thank you for taking the time to share your experience. We're grateful for your dedication to serving Veterans and are happy to support you in work that is so meaningful. It's wonderful to hear that the opportunity to step away from direct patient care, while still making a positive impact, has been fulfilling for you. We're also glad you've found value in our full-time roles, benefits, and support from leadership. Your feedback reinforces that we're building a culture where employees feel supported and backed by leadership. We appreciate your understanding as we continue to learn, evolve, and improve. Thank you for being part of the growth. We look forward to continuing this journey together!
1.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Work stability. They won’t fire you because the turnover is so high that they need to keep whoever can stay.

Cons

No raises. Do not believe the comments here from Loyal Source. There is no raise system. Doesn’t matter how many years you worked, how many DBQs you pump out. Management is toxic and defensive whenever any suggestion for improvement is proposed. They are not qualified to be doing this work. That is why the company is a chaos. They don’t know what they’re doing. The hard work of examiners won them their expansion. Still no raise or even a note of appreciation. I do not recommend this place to anyone. It’s the worst management I have ever seen.

avatar
Loyal Source Response
1y
Thank you for your feedback. We understand and appreciate your concerns regarding the raise system and management practices. We are actively looking into these issues to ensure that our team feels valued and heard. Your dedication and hard work are the foundation of our success, and we are committed to making improvements.
1.0
Aug 27, 2015

Horrible Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job and everyone should have one.

Cons

Horrible company to work for. They are terrible at follow up. Their Human Resources department is rude as can be, never knows what they are talking about, and they complicate everything. They all work in silo's and there is no communication between departments, but they will tell you there is. Most of the employees are contractors and they give them no respect. They will lie to you and tell you that you get XX paid days off, then you will start the job to find out there are "family days" that the military has that are not included in the contracted holidays, since you are a contractor, you are required to take them off WITHOUT PAY or you can use your PTO time and have it as a forced vacation day and waste a vacation day on them. You can plan on emailing them and never hearing back from them. They will tell you things are taken care of, that never are.

Viewing 1 - 3 of 393 Reviews

Glassdoor has 515 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.