Check out your Company Bowl for anonymous work chats.
Are you in ecommerce? Read these tips to help you retain your customers and enhance your team productivity. “Bad customer service is causing UK businesses £37 billion per year, but it doesn’t have to affect you.” A reliable communication tool is an investment that could help you keep both your team and customers satisfied.
RingCentral is recognised again and positioned furthest in the 2018 Gartner UCaaS Magic Quadrant! “2018 so far has been a record year for RingCentral. We’ve delivered new innovations, expanded into new global markets, and seen significant growth and momentum in the mid-market enterprise. And we’re only getting started.”
Using multiple applications in the workplace can be taxing and chaotic. It has been proven that a unified app that has it all not only saves time but also creates a smoother workflow between virtual offices. “Underscoring the importance of uniting people with technology, RingCentral is dedicating ConnectCentral 2018, the industry’s premier cloud communications and collaboration conference, to the theme of “Unite.”
Connect Central 2018 is fast approaching so get ready to hear insights from the industry’s best minds: Malcom Gladwell, Resha Saujani, and Jacob Morgan. “This year’s keynote speakers have each used their own uncommon perspectives to shape new ideas and new markets. And in keeping with our overall discussions about the power of uniting people, ideas, and businesses at this year’s ConnectCentral, each of our keynote speakers has demonstrated their own unique point of view in their area of focus.”
RingCentral gives focus to the increasing need of collaboration by launching an all-in-one application to cater to all your communication needs. “By seamlessly combining all essential communications and collaboration functions in one tool, RingCentral offers you a single go-to app for a truly unified communications experience. The RingCentral app helps save you time and boost productivity by making it easier to work with teams no matter where you are.”
Learn about the challenges of contact centrers and the breakthrough cloud technologies that improves the business and overall customer experience. In this article, Max Ball mentions, “The good news is that cloud technologies change everything, offering the opportunity to dramatically improve contact center experiences for customers while at the same time reducing costs for businesses.”
Thinking about how to effectively enable your remote workforce? Read these helpful tips by Irina Kirnos. “Since remote workers spend most of their time working outside the office, it’s important to put extra steps in place to facilitate a culture of constant collaboration.”
Read this article by Sunny Dhami as he dig into what makes UCaaS the future. The writer talks about the benefits of UCaaS and how it impacts digital transformation. “UCaaS enable organisations to build a true cloud ecosystem with real synergies between applications in order to increase efficiency, productivity, and user experience.”
Get ready to take your business to the next level with a cloud communications system. Give your small business unlimited scalability, increased productivity and an on-the-go workforce. “The great thing about cloud phone systems is that it makes your business seem bigger than it is.” You get enterprise-level features for an affordable, lower-priced plan.
Read this article on how a Collaborative Contact Centre is changing the overall experience of customers. “The, Contact Center 2.0: The Rise of Collaborative Contact Centers, research was commissioned by RingCentral and Brian worked alongside them to try and analysis the current state of the industry and it’s CX provision.”
