ScriptPro reviews about "upper management"

There is a huge disconnect between upper management and customer service. It’s little families and cliques working together in upper management without a single care for the lower level employees. Review process is an absolute disaster. 10 yearly reviews as a field service engineer with only one field review. They just leave it N/A all the time because upper management has them tied up in too much meaningless work to actually check on the work you’re doing. You’ll be judged off paperwork more than your ability as a field service engineer.

Starting salary is very low compared to similar positions elsewhere. Upper management is a joke. Communication between management and employees is rarely done well.

Pay I less than average Upper management is disconnected Not great at communication within the company Some managers consider you on call all the time

Stole someone else’s idea and made it their own. All upper management is family. No matter how incompetent they are. I wouldn’t want to be on the receiving end of one of these machines unless you purchase an extra maintenance and warranty as long as you own it. Basically prototype junk being sold before it’s proven and used parts sold as new.

The opportunity to learn at the company slows down eventually. Company outlook and direction can change frequently based on economics and upper management.